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    Results for "inbound calls"

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Master Java Unit Testing with Spring Boot and Mockito

      Skills you'll gain: Unit Testing, Spring Boot, JUnit, Integration Testing, Restful API, Test Driven Development (TDD), Software Testing, Java Programming, Hibernate (Java)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Digital Channel Planning Strategy

      Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, E-Commerce, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Service, Web Applications

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a no-code one page SMB website with Carrd

      Skills you'll gain: Web Content, Content Management, Wireframing, Web Design and Development

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Relationship Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Rust Programming and AutoGPT Development

      Skills you'll gain: Code Review, OpenAI, Generative AI, Agentic systems, Rust (Programming Language), Command-Line Interface, Prompt Engineering, Secure Coding, Large Language Modeling, Unit Testing, Artificial Intelligence, Restful API, Application Programming Interface (API), JSON, Solution Architecture

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Intermediate Rust Programming and Web Server Development

      Skills you'll gain: Rust (Programming Language), Authentications, Back-End Web Development, Web Servers, Databases, Web Applications, Restful API, Application Programming Interface (API), Programming Principles, System Programming, Data Structures

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Building Modern Distributed Systems with Java

      Skills you'll gain: Distributed Computing, Java, Load Balancing, Middleware, NoSQL, Event-Driven Programming, Databases, Software Architecture, Servers, Remote Access Systems, Microservices, Scalability, Transaction Processing, Service Management

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Connectez vos outils avec Slack

      Skills you'll gain: Slack (Software), Collaborative Software, Team Building, Productivity Software, Internal Communications, Business Software

      Intermediate · Guided Project · Less Than 2 Hours

    • O

      O.P. Jindal Global University

      Microeconomics: Foundations and Insights

      Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Resource Allocation, Innovation

      Beginner · Course · 1 - 3 Months

    1…12131415

    In summary, here are 10 of our most popular inbound calls courses

    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • Master Java Unit Testing with Spring Boot and Mockito: Packt
    • Digital Channel Planning Strategy: Digital Marketing Institute
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
    • Create a no-code one page SMB website with Carrd: Coursera Project Network
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • Advanced Rust Programming and AutoGPT Development: Packt
    • Intermediate Rust Programming and Web Server Development: Packt
    • Building Modern Distributed Systems with Java: Packt

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