Skills you'll gain: Generative AI, Document Management, Artificial Intelligence, Technical Communication, Application Programming Interface (API), Machine Learning, System Configuration, Natural Language Processing

Skills you'll gain: Customer Support, Google Cloud Platform, Technical Support, Service Level, Cloud Services, Customer Complaint Resolution, Case Management, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Hardware Troubleshooting, Information Systems Security, Malware Protection, Firewall, Security Controls, Data Security, Computer Security Awareness Training, Network Security, Cybersecurity, Technical Support, Encryption, Problem Management, Authorization (Computing), Data Integrity, Authentications

Skills you'll gain: Automation, Social Sciences, Interactive Learning, Socioeconomics, Virtual Environment, Transportation Operations, Emerging Technologies, Technology Roadmaps, Stakeholder Engagement, Artificial Intelligence, Electrical Engineering, Environment, Environmental Policy

Skills you'll gain: Microsoft PowerPoint, Presentations, Productivity Software, Microsoft Word, Microsoft 365, Editing, Writing and Editing, Multimedia, Business Writing, Strategic Communication, Target Audience, Content Creation, Generative AI

Skills you'll gain: Sprint Retrospectives, Service Recovery, User Feedback, Customer Engagement, Disaster Recovery, User Acceptance Testing (UAT), Technical Product Management, End User Training and Support, Technical Support, Product Improvement, Product Management, Change Management, Active Listening, Performance Review, Constructive Feedback, Continuous Improvement Process

Skills you'll gain: Customer Support, Google Cloud Platform, Customer Service, Service Level, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Change Requests

Skills you'll gain: Google Workspace, Gmail, Mobile Security, Systems Administration, Data Management, Technical Services, Configuration Management, Data Import/Export, Technical Support

Skills you'll gain: Microsoft Outlook, Microsoft Teams, Microsoft 365, Productivity Software, Meeting Facilitation, Calendar Management, Workflow Management, Project Management Software, Organizational Skills, Business Writing, Analysis, Artificial Intelligence, Generative AI

Skills you'll gain: Data Migration, Change Management, Google Workspace, User Provisioning, Application Deployment, Interoperability, Technical Consulting, End User Training and Support, Systems Integration, Employee Training

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Development Environment, DevOps, Integrated Development Environments, Software Development Tools, GitHub, Generative AI, Git (Version Control System), Artificial Intelligence

Skills you'll gain: Google Workspace, Gmail, Technical Support and Services, Technical Support, Email Security, Technical Communication, Debugging, Data Access, Cloud Storage, Security Controls, Event Monitoring