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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      Status: Preview
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      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      비즈니스와 사회의 글로벌 트렌드

      Skills you'll gain: Demography, International Relations, Market Trend, Social Sciences, Financial Systems, Global Marketing, Socioeconomics, Trend Analysis, Political Sciences, Market Dynamics, World History, Cultural Diversity, Economic Development, Sociology, Economics, Business, Capital Markets, Consumer Behaviour, Analysis, Governance

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Introduction to Image Generation - בעברית

      Skills you'll gain: Generative AI, Image Analysis, Google Cloud Platform, Applied Machine Learning, Cloud Computing, Application Deployment, MLOps (Machine Learning Operations), Machine Learning Methods, Theoretical Computer Science

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Prescriptive Analytics

      Skills you'll gain: Digital Transformation, Process Optimization, Operations Research, Data-Driven Decision-Making, Business Analytics, Process Improvement and Optimization, Predictive Analytics, Data Storytelling, Analytics, Advanced Analytics, Business Mathematics, Strategic Decision-Making, Decision Making, Python Programming, Data Science, Complex Problem Solving, Feature Engineering, Mathematical Software, Cloud Computing, Linear Algebra

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Execution and Evaluation

      Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media Strategy, Plan Execution, Media Strategy, Digital Media Strategy, Earned Media, Owned Media, Paid media, Content Performance Analysis, Shared Media, Content Strategy, Brand Strategy, Customer Insights, Content Creation, Target Audience, Key Performance Indicators (KPIs), Goal Setting

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Migrating to AlloyDB from PostgreSQL Using Database Migration Service

      Skills you'll gain: Data Migration, PostgreSQL, Google Cloud Platform, Data Validation, Database Management, Virtual Private Networks (VPN)

      Beginner · Project · Less Than 2 Hours

    • P

      Packt

      AWS IAM: The Cloud Engineer's Security Handbook

      Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Security Strategy, Security Controls, Role-Based Access Control (RBAC), User Accounts, Multi-Factor Authentication, Cloud Management, Cloud Engineering, Key Management, Encryption, Command-Line Interface

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Protection of Information Assets

      Skills you'll gain: OSI Models, Cybersecurity, Network Security, Infrastructure Security, Identity and Access Management, Security Awareness, Firewall, Cloud Security, Security Controls, Public Key Infrastructure, Data Encryption Standard, Security Testing, Encryption, User Accounts, Incident Response, Local Area Networks, Virtual Private Networks (VPN), Safety and Security, Telecommunications, Cloud Computing

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 2 – Certification & Mock Exams

      Skills you'll gain: Backlogs, Product Strategy, Sprint Retrospectives, Product Planning, Agile Product Development, Product Management, Team Oriented, Cross-Functional Collaboration, Stakeholder Management, Agile Methodology, Agile Project Management, Sprint Planning, Organizational Structure, Customer experience strategy (CX), Organizational Development, Prioritization, Forecasting, Release Management

      Intermediate · Course · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Implementa sistemas Kanban con STATIK

      Skills you'll gain: Workflow Management, Customer Analysis, Customer Demand Planning, Business Workflow Analysis, Kanban Principles, Service Improvement, Process Improvement, Service Management, Capacity Management, Continuous Improvement Process, Lean Methodologies, Value Engineering, Systems Thinking, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

      Skills you'll gain: Facebook, Marketing Strategies, Social Media Marketing, Social Media, Social Media Management, Drive Engagement, Content Performance Analysis, Customer Engagement

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Analytics and Application Integration

      Skills you'll gain: AWS Kinesis, Amazon Web Services, Data Visualization Software, Full-Stack Web Development, Extract, Transform, Load, Application Development, Event-Driven Programming, Cloud Applications, Amazon S3, Business Intelligence, Application Programming Interface (API), Big Data, Serverless Computing, Real Time Data, Data Processing

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network
    • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
    • Introduction to Image Generation - בעברית: Google Cloud
    • Prescriptive Analytics: Dartmouth College
    • Execution and Evaluation: University of Colorado Boulder
    • Migrating to AlloyDB from PostgreSQL Using Database Migration Service: Google Cloud
    • AWS IAM: The Cloud Engineer's Security Handbook: Packt
    • Protection of Information Assets: Whizlabs
    • Agile Product Owner Level 2 – Certification & Mock Exams: Packt
    • Implementa sistemas Kanban con STATIK: UBITS

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