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    Results for "customer experience improvement"

    • G

      Google

      Foundations of Project Management

      Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Change, Agile Methodology, Project Planning, Waterfall Methodology, Interpersonal Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Instructor Network

      GenerativeAI for Customer Success

      Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IBM

      IBM AI Developer

      Skills you'll gain: Generative AI, Prompt Engineering, Large Language Modeling, Software Development Life Cycle, Unit Testing, ChatGPT, HTML and CSS, Development Environment, Web Design and Development, Jupyter, Hypertext Markup Language (HTML), Software Engineering, Artificial Intelligence, Cascading Style Sheets (CSS), Software Development Tools, Web Development, Application Deployment, Automation, Interviewing Skills, Professional Networking

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      69K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, Generative AI, Document Management, Data Synthesis, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Large Language Modeling, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Microsoft Excel

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Agile Project Management

      Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Prioritization, Professional Networking, Estimation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Introduction to User Experience Design

      Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.8K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Introduction to Finance and Accounting

      Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Cash Flows, Income Statement, Finance, Accounting, Financial Analysis, Tax Planning, Equities, Financial Planning, Business Valuation, Corporate Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Pennsylvania

      Business Foundations

      Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Balance Sheet, Consumer Behaviour, Human Resource Strategy, Marketing Planning, Peer Review, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26K reviews

      Beginner · Specialization · 3 - 6 Months

    • G

      Google

      Foundations of User Experience (UX) Design

      Skills you'll gain: Design Thinking, User Research, User Experience Design, User Centered Design, Usability, Web Content Accessibility Guidelines, Cross Platform Development, Prototyping, Wireframing, Sprint Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      73K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: AI skills
      AI skills
      I

      IBM

      IBM Data Analyst

      Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Generative AI, SQL, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Data Manipulation, Excel Formulas, Professional Networking

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      91K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Containerization, Server Side, MongoDB, Application Deployment, Cloud-Native Computing, NoSQL, Kubernetes, Restful API, OpenShift, Git (Version Control System), Cloud Applications, GitHub, Serverless Computing, Back-End Web Development, HTML and CSS, Ajax, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…418

    In summary, here are 10 of our most popular customer experience improvement courses

    • Foundations of Project Management: Google
    • GenerativeAI for Customer Success: Coursera Instructor Network
    • IBM AI Developer: IBM
    • Generative AI Automation: Vanderbilt University
    • Agile Project Management: Google
    • Business Analytics: University of Pennsylvania
    • Introduction to User Experience Design : Georgia Institute of Technology
    • Introduction to Finance and Accounting: University of Pennsylvania
    • Business Foundations: University of Pennsylvania
    • Foundations of User Experience (UX) Design: Google

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