Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, UI/UX Strategy, Digital Advertising, Online Advertising

Skills you'll gain: Sales Presentations, Microsoft Copilot, Microsoft PowerPoint, Presentations, Sales Process, Selling Techniques, Solution Selling, Value Propositions, Product Knowledge, Storytelling, Data Import/Export, Business Modeling

Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Technology Strategies, Promotional Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Employee Surveys, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Customer Relationship Management, Google Workspace, Trend Analysis, Analysis

Skills you'll gain: Canva (Software), Design, Marketing Collateral, Presentations, Digital Design, Business Marketing, Marketing Materials, Creative Design, Editing, Marketing Design

Skills you'll gain: Blockchain, Digital Assets, FinTech, Emerging Technologies, E-Commerce, Cryptography, Business Transformation, Distributed Computing, Payment Systems, Financial Services, Network Security, Data Integrity, Automation, Computer Security, Transaction Processing, Scalability, Contract Management, Governance

Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Marketing Strategies, Marketing, Marketing Psychology, Strategic Marketing, Marketing Planning, Market Opportunities, Marketing Management, Cultural Diversity, Business Strategy, Brand Management

Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies

Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Forecasting, Market Trend

Skills you'll gain: Entrepreneurial Finance, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Cash Flows, Financial Statements, Cost Estimation, Financial Forecasting, Business Planning, Sales Presentations