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Results for "customer complaint resolution"
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Business Writing, Conflict Management, Constructive Feedback, Teamwork, Business Correspondence, Decision Making, Cooperation, Business Communication, Collaboration, Diversity Awareness, Recognizing Others, Mediation, Writing, Organizational Skills, Interpersonal Communications, Concision, Team Motivation, Tactfulness, Performance Review, Employee Performance Management
- Status: Free Trial
University of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Project Planning, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Software Technical Review, Code Review, Software Development, Product Requirements, Risk Management Framework, User Story
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Infographics, Document Management, SQL, Generative AI, Artificial Intelligence, Data Visualization, Data Cleansing, Large Language Modeling, Data Import/Export, Statistical Reporting, Data Integration, Data Transformation, Data Analysis
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Business Analysis, Financial Statement Analysis, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Microsoft Power Automate/Flow, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Google Sheets, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Google Docs, Workflow Management
- Status: Free Trial
Skills you'll gain: Data Modeling, Stakeholder Engagement, Business Intelligence, Extract, Transform, Load, Database Design, Dashboard, Data Integration, Professional Networking, Data Pipelines, Data Warehousing, Business Analytics, Real Time Data, Business Reporting, Data-Driven Decision-Making, Data Storytelling, Data Presentation, Interviewing Skills, Applicant Tracking Systems, Professional Development, LinkedIn
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Systems Thinking, Root Cause Analysis, Risk Analysis, Data-Driven Decision-Making, Case Law, Cognitive flexibility
Yale University
Skills you'll gain: Student Support and Services, Emotional Intelligence, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building
In summary, here are 10 of our most popular customer complaint resolution courses
- Improving Customer Retention: Coursera Instructor Network
- Business Communication: University of Colorado Boulder
- Software Product Management: University of Alberta
- Generative AI Data Analyst: Vanderbilt University
- Branding and Customer Experience: IE Business School
- Business Analytics: University of Pennsylvania
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- Google Business Intelligence: Google
- Introduction to CRM with HubSpot: Coursera Project Network
- Customer Analytics: University of Pennsylvania