Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export

Skills you'll gain: Target Market, Marketing, Marketing Effectiveness, Marketing Planning, Sales Process, Marketing Strategy and Techniques, Sales, Marketing Analytics, Brand Awareness, Business Metrics, Brand Management, Digital Marketing

Skills you'll gain: Organizational Strategy, Corporate Strategy, Financial Analysis, Business Strategy, Financial Management, Corporate Finance, Strategic Decision-Making, Performance Measurement, Return On Investment, Key Performance Indicators (KPIs), Investments, Business Valuation, Risk Analysis

Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing

Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Awareness, Benchmarking, Social Justice, Peer Review, Cultural Diversity, Program Evaluation, Culture Transformation, Social Sciences, Cultural Sensitivity, Analysis, Culture

Skills you'll gain: Social Media Content, Social Media, Presentations, Social Media Marketing, Content Creation, Instagram, Social Media Strategy, Facebook, Content Marketing, LinkedIn, Digital Marketing, Graphic Design

Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Oral Expression, Business Planning, Proposal Development, Fundraising, Business Communication, Goal Setting, Financial Statement Analysis, Entrepreneurship, Return On Investment

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Marketing Automation, Needs Assessment, Customer Relationship Management (CRM) Software, Email Marketing

Skills you'll gain: Business Metrics, Analytics, Digital Transformation, Business Analytics, Business Intelligence, Big Data, Business Analysis, Data Analysis, Performance Metric, Key Performance Indicators (KPIs), Operational Excellence, E-Commerce, Financial Services, Cash Flows, Market Share, Profit and Loss (P&L) Management, Network Analysis