Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "call center experience"
- Status: Free Trial
University of California San Diego
Skills you'll gain: Graphic and Visual Design, Usability Testing, User Interface (UI) Design, Design, Experimentation, Interaction Design, Human Computer Interaction, User Experience Design, Prototyping, Design Elements And Principles, Human Centered Design, Web Design and Development, Typography, Design Research
- Status: Free Trial
Skills you'll gain: Flask (Web Framework), Unit Testing, Application Development, Application Deployment, Software Development Life Cycle, Python Programming, IBM Cloud, Artificial Intelligence, Web Applications, Code Review, Application Programming Interface (API), Restful API, Programming Principles, Style Guides
- Status: Free Trial
Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Management, Persona Development, Digital Media Strategy, Marketing, Content Marketing, Marketing Strategies, Facebook, Instagram, Goal Setting, Key Performance Indicators (KPIs), Customer Engagement
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media
Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing, Editing, Proofreading, Creativity
- Status: Free Trial
Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Virtualization and Virtual Machines, Test Driven Development (TDD), Programming Principles, Report Writing, Editing
- Status: Free Trial
Microsoft
Skills you'll gain: Stakeholder Management, Business Analysis, Project Management, Analysis, Business Requirements, Requirements Elicitation, Microsoft Power Platform, Business Process Improvement, Problem Management, Interviewing Skills
- Status: Free Trial
Columbia University
Skills you'll gain: Construction Estimating, Cost Estimation, Punch Work, Bidding, Cost Control, Project Closure, Lean Methodologies, Project Estimation, Cash Flow Forecasting, Request For Quotation (RFQ), Earned Value Management, Procurement, Request for Proposal, Change Orders, Building Information Modeling
The George Washington University
Skills you'll gain: Clinical Experience, Patient Education And Counseling, Virtual Environment, Medical Equipment and Technology, Health Technology, Business Planning, Continuous Quality Improvement (CQI), Technical Communication, System Implementation, Education Software and Technology
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication
Measure What Matters
Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Business Priorities, Organizational Strategy, Strategic Leadership, Performance Management, Employee Performance Management, Productivity, Prioritization, Performance Measurement, Strategic Communication
- Status: Free Trial
Wesleyan University
Skills you'll gain: Regression Analysis, Data Storytelling, Classification And Regression Tree (CART), Statistical Hypothesis Testing, Descriptive Statistics, Data Presentation, Statistical Analysis, Statistical Software, Correlation Analysis, Exploratory Data Analysis, Data Manipulation, Decision Tree Learning, Data Management, Data Analysis, Predictive Modeling, Data Visualization, Data Literacy, Random Forest Algorithm, SAS (Software), Statistical Modeling
In summary, here are 10 of our most popular call center experience courses
- Design Principles: an Introduction: University of California San Diego
- Developing AI Applications with Python and Flask: IBM
- Introducción al marketing en redes sociales: Meta
- Interacting with Customers: CVS Health
- Write Your First Novel: Michigan State University
- IBM Mainframe Developer: IBM
- Business Analysis Fundamentals: Microsoft
- Construction Cost Estimating and Cost Control: Columbia University
- Essentials in Clinical Simulations Across the Health Professions: The George Washington University
- Preparing for Your Call Center Customer Service Role: CVS Health