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    Results for "customer support"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management

      Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Architecture

      Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Spark, Apache Hadoop, Linux Commands, Database Administration, Data Architecture, Data Migration, Data Security, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Cloud Storage, Database Management, Database Architecture and Administration, Extract, Transform, Load

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Analytics

      Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Attract and Engage Customers with Digital Marketing

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.2K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering for Law

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Legal Research, Legal Risk, Innovation, Information Privacy, Application Development, Scenario Testing, Performance Testing, Contract Review, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Front-End Developer

      Skills you'll gain: Software Development Life Cycle, Bootstrap (Front-End Framework), Cloud-Native Computing, GitHub, Software Architecture, HTML and CSS, Webpack, React Redux, Web Development Tools, Figma (Design Software), User Centered Design, Agile Methodology, Responsive Web Design, React.js, Development Environment, Git (Version Control System), Version Control, Software Design, User Interface and User Experience (UI/UX) Design, Professional Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier

      Skills you'll gain: Prompt Engineering, Generative AI Agents, ChatGPT, Generative AI, Agentic systems, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Business Process Automation, Automation, Application Programming Interface (API), Natural Language Processing, Application Development, Scenario Testing, Performance Testing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Computer Support Specialists (IT Support)

      Skills you'll gain: AI Personalization, Desktop Support, End User Training and Support, Technical Support and Services, Technical Support, Generative AI, System Support, Prompt Engineering, Automation, IT Automation, Problem Management, Artificial Intelligence

      3.9
      Rating, 3.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Applied DevOps Engineering

      Skills you'll gain: CI/CD, Serverless Computing, Open Web Application Security Project (OWASP), Agile Software Development, Test Driven Development (TDD), Agile Methodology, OpenShift, DevOps, Microservices, Containerization, Test Case, Devops Tools, Agile Project Management, Continuous Integration, Kubernetes, Continuous Deployment, DevSecOps, System Monitoring, Grafana, Infrastructure as Code (IaC)

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Analyze Data to Answer Questions

      Skills you'll gain: Data Validation, SQL, Spreadsheet Software, Data Analysis, Excel Formulas, Query Languages, Data Manipulation, Data Integration, Pivot Tables And Charts, Data Cleansing, Data Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Beginner · Course · 1 - 4 Weeks

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    1…678…256

    In summary, here are 10 of our most popular customer support courses

    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Digital Product Management: University of Virginia
    • IBM Data Architecture: IBM
    • Business Analytics: University of Pennsylvania
    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • Attract and Engage Customers with Digital Marketing: Google
    • Prompt Engineering for Law: Vanderbilt University
    • IBM Front-End Developer: IBM
    • ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier: Vanderbilt University
    • GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network

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