Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

Skills you'll gain: Information Architecture, User Research, User Experience Design, Design Thinking, Prototyping, User Experience, Usability Testing, Storyboarding, User Interface and User Experience (UI/UX) Design, Wireframing, Persona (User Experience), Interaction Design, Design Research, Web Content Accessibility Guidelines, Human Centered Design, Figma (Design Software), Usability, User Centered Design, Design, Artificial Intelligence

Skills you'll gain: Responsive Web Design, jQuery, Usability, HTML and CSS, Bootstrap (Front-End Framework), Web Design, Human Computer Interaction, GitHub, MongoDB, Interaction Design, Web Applications, JavaScript Frameworks, User Interface and User Experience (UI/UX) Design, Usability Testing, Cascading Style Sheets (CSS), User Experience Design, Web Design and Development, Web Development Tools, Full-Stack Web Development, Javascript

Skills you'll gain: Advertising, Media and Communications, Advertising Campaigns, Digital Advertising, Electronic Media, Marketing Communications, Media Planning, Marketing Psychology, Culture, Sociology, Consumer Behaviour, Cultural Diversity, Business Ethics, Diversity and Inclusion

Skills you'll gain: Generative AI, Prompt Engineering, ChatGPT, AI Personalization, Education Software and Technology, Large Language Modeling, Artificial Intelligence, Creativity, Data Ethics, Computer Vision, Information Privacy, Ethical Standards And Conduct, Intellectual Property

Skills you'll gain: Student-Centred Learning, Psychology, Human Learning, Learning Theory, Creativity, Human Development, Behavior Management, Neurology, Self-Awareness, Education and Training, Culture, Molecular Biology, Cognitive flexibility, Learning Strategies, Anatomy, School Psychology, Social Sciences, Mental Health, Computational Thinking, Systems Thinking

Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Public Health, Microbiology, Community Health, Pathology, Biology, Emerging Technologies, Mathematical Modeling, Molecular Biology

Skills you'll gain: International Relations, Political Sciences, Economic Development, Socioeconomics, Governance, Social Sciences, International Finance, Economics, Public Policies, Global Marketing, Cultural Diversity, Analysis

Skills you'll gain: Training Programs, Employee Training, Job Analysis, Developing Training Materials, Performance Appraisal, Job Evaluation, Training and Development, Employee Performance Management, Performance Analysis, Process Mapping, Gap Analysis

Skills you'll gain: Court Systems, Case Law, Political Sciences, Public Safety and National Security, Social Studies, Civil Law, Law, Regulation, and Compliance, Policy Analysis, Public Policies, Governance

Skills you'll gain: Social Justice, Diversity Awareness, Culture, Socioeconomics, Cultural Diversity, Sociology, Diversity Equity and Inclusion Initiatives, Cultural Responsiveness, Cultural Sensitivity, Conflict Management, Advocacy, Family Therapy, Crisis Intervention, Public Policies

Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Logo Design, Brand Management, Value Propositions, Brand Awareness, Target Audience, Marketing Design, Target Market, Customer Insights, Marketing Psychology, Strategic Marketing, Advertising, Consumer Behaviour, Typography, Competitive Analysis, Color Theory