Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement

Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, E-Commerce, Customer Relationship Management (CRM) Software, Marketing Analytics, Customer Service, Web Applications

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

Skills you'll gain: Generative AI, Exploratory Data Analysis, Data Ethics, OpenAI, Data-Driven Decision-Making, Analytical Skills, Artificial Intelligence, Data Analysis, Prompt Engineering, Pandas (Python Package), Automation, Data Visualization Software, Descriptive Statistics

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation

Skills you'll gain: Data Mining, Exploratory Data Analysis, Dimensionality Reduction, Data Cleansing, Data Transformation, Text Mining, Data-Driven Decision-Making, Forecasting, Big Data, Feature Engineering, Unstructured Data, Data Analysis, Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Statistical Analysis, Data Visualization Software, Unsupervised Learning, Machine Learning, Regression Analysis

Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Looker (Software), Collaborative Software, User Accounts, Security Controls, Business Reporting, Data Visualization, Role-Based Access Control (RBAC), Scheduling, Customer Support, Data Sharing, Administration, Auditing

Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information

Skills you'll gain: Help Desk Support, Google Cloud Platform, Service Level, Cloud Management, Technical Support, Cloud Services, Technical Communication, Issue Tracking, Incident Management, Personally Identifiable Information, Data Management, Data Cleansing