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    • Business Process

    Business Process Courses Online

    Understand business process management for optimizing workflows. Learn to design, analyze, and improve business processes for efficiency and effectiveness.

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    Explore the Business Process Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Alberta

      Agile Planning for Software Products

      Skills you'll gain: Project Planning, Sprint Planning, Risk Management Framework, Agile Software Development, User Story, Backlogs, Agile Methodology, User Requirements Documents, Functional Requirement, Agile Project Management, Requirements Analysis, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      2K reviews

      Mixed Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Liderazgo y habilidades de negociación

      Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Constructive Feedback, Organizational Leadership, Relationship Building, Team Leadership, Leadership, Emotional Intelligence, Strategic Communication, Team Motivation, Verbal Communication Skills, Business Leadership, Communication Strategies, Strategic Planning, Non-Verbal Communication

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      1.1K reviews

      Advanced Ā· Specialization Ā· 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Competitive Analysis, Market Research, User Story, Product Roadmaps, Competitive Intelligence, Usability, Persona Development, Product Development, Market Analysis, New Product Development, Product Management, Design Thinking, User Interface (UI) Design, Market Opportunities, Business Research, Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Strategy, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      65 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    • J

      Johns Hopkins University

      The Unix Workbench

      Skills you'll gain: GitHub, Unix Shell, Unix, Git (Version Control System), Unix Commands, Version Control, Bash (Scripting Language), Command-Line Interface, Cloud Computing, Shell Script, Linux, Mac OS, Scripting, Programming Principles, File Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      1.4K reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Alberta Machine Intelligence Institute

      Machine Learning: Algorithms in the Real World

      Skills you'll gain: Supervised Learning, Feature Engineering, Machine Learning Algorithms, Data Ethics, Applied Machine Learning, Data Quality, Data Processing, MLOps (Machine Learning Operations), Jupyter, Data Validation, Machine Learning, Business Operations, Data Cleansing, Product Lifecycle Management, Ethical Standards And Conduct, Classification And Regression Tree (CART), Data Transformation, Operational Analysis, Verification And Validation, Project Management

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      1.1K reviews

      Intermediate Ā· Specialization Ā· 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      Institute for the Future

      Ready, Set, Future! Introduction to Futures Thinking

      Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Cognitive flexibility, Trend Analysis, Creativity, Professional Development, Adaptability, Leadership, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      1.3K reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Communication for Maximum Impact: Storytelling

      Skills you'll gain: Leadership, Corporate Communications, Strategic Communication, Storytelling, Business Leadership, Media Relations, Stakeholder Communications, Public Relations, Innovation, Crisis Management, Communication, Branding

      4.5
      Rating, 4.5 out of 5 stars
      Ā·
      1.3K reviews

      Mixed Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Natural Gas

      Skills you'll gain: Energy and Utilities, Safety Training, Environmental Regulations, Construction, Environmental Engineering, Process Engineering, Continuous Monitoring, Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      2.4K reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      306 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      938 reviews

      Beginner Ā· Guided Project Ā· Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Developing Industrial Internet of Things

      Skills you'll gain: Real-Time Operating Systems, Internet Of Things, Embedded Software, Machine Learning Algorithms, Embedded Systems, Failure Analysis, Engineering Documentation, Product Development, Product Planning, Debugging, Data Analysis, Data Processing, Product Requirements, Project Planning, Wireless Networks, Infrastructure Security, General Networking, Cybersecurity, Technical Communication, Simulations

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      819 reviews

      Intermediate Ā· Specialization Ā· 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Agentic AI and AI Agents: A Primer for Leaders

      Skills you'll gain: Generative AI Agents, Workflow Management, Agentic systems, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Generative AI, Automation, Prompt Engineering, Business Transformation, Technology Strategies, Business Strategy, Strategic Decision-Making, Emerging Technologies

      4.6
      Rating, 4.6 out of 5 stars
      Ā·
      279 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

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    In summary, here are 10 of our most popular business process courses

    • Agile Planning for Software Products:Ā University of Alberta
    • Liderazgo y habilidades de negociación:Ā Tecnológico de Monterrey
    • Microsoft AI Product Manager:Ā Microsoft
    • The Unix Workbench:Ā Johns Hopkins University
    • Machine Learning: Algorithms in the Real World:Ā Alberta Machine Intelligence Institute
    • Ready, Set, Future! Introduction to Futures Thinking:Ā Institute for the Future
    • Leadership Communication for Maximum Impact: Storytelling:Ā Northwestern University
    • Natural Gas:Ā University at Buffalo
    • CVS Health Retail Customer Service:Ā CVS Health
    • Introduction to CRM with HubSpot:Ā Coursera Project Network

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