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    Results for "service improvement"

    • Status: New
      New
      B

      Board Infinity

      Introduction to Continuous Improvement Process

      Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Green Belt

      Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Operational Excellence, Statistical Analysis, Process Analysis, Process Mapping, Correlation Analysis, Business Process Management, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: New AI skills
      New AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media Marketing, Content Creation, Order Fulfillment, Google Ads, Professional Networking, Online Advertising, A/B Testing, Social Media Campaigns, E-Commerce, Customer Retention, Customer experience strategy (CX), Customer Relationship Management, Campaign Management, Interviewing Skills

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      System Administration and IT Infrastructure Services

      Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Cloud Technical Essentials

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Cloud Security, Serverless Computing, Cloud Storage, Databases, Virtual Private Networks (VPN), Load Balancing, General Networking, Containerization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Operations Management in Healthcare- Streamlining Systems

      Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Workflow Management, Resource Allocation, Regulatory Requirements, Health Systems, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cybersecurity Analyst

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Penetration Testing, Azure Active Directory, Network Security, Computer Systems, Security Information and Event Management (SIEM), Security Testing, Encryption, Cybersecurity, System Testing, Cloud Security, Threat Management, Vulnerability Scanning, Cloud Computing, Business Software, Cyber Attacks, Authentications, Active Directory, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Fundamentals

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Data Migration, Cloud Storage, API Gateway, Hybrid Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Security, Data Import/Export

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      237 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Customer Relationship Management

      Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      What is Data Science?

      Skills you'll gain: Data Literacy, Data Mining, Big Data, Cloud Computing, Data Analysis, Data Science, Digital Transformation, Data-Driven Decision-Making, Deep Learning, Machine Learning, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      76K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Cloud Solutions Architect

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Computing Architecture, Cloud Storage, Data Architecture, API Gateway, Data Infrastructure, AWS CloudFormation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    1234…223

    In summary, here are 10 of our most popular service improvement courses

    • Introduction to Continuous Improvement Process: Board Infinity
    • Six Sigma Green Belt: Kennesaw State University
    • Google Digital Marketing & E-commerce: Google
    • System Administration and IT Infrastructure Services: Google
    • AWS Cloud Technical Essentials: Amazon Web Services
    • Operations Management in Healthcare- Streamlining Systems : Coursera Instructor Network
    • Microsoft Cybersecurity Analyst: Microsoft
    • AWS Fundamentals: Amazon Web Services
    • Introduction to Customer Service: CVS Health
    • Customer Relationship Management: Starweaver

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