• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      El futuro del marketing deportivo

      Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Customer Relationship Management, Business Modeling, Data-Driven Decision-Making, Content Strategy, Innovation, Price Negotiation, Business Management, Digital Transformation, Metadata Management, User Experience Design, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Business Metrics for Data-Driven Companies

      Skills you'll gain: Business Metrics, Business Analytics, Analytics, Business Intelligence, Business Process Improvement, Performance Measurement, Marketing Analytics, Web Analytics, Business Process, Cash Flows, Business Analysis, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Data Analysis, Financial Services, Competitive Analysis, E-Commerce, Decision Making, SQL

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Linux+ XK0-005: Unit 4

      Skills you'll gain: Linux Administration, Linux, System Configuration, Network Administration, Authorization (Computing), Role-Based Access Control (RBAC), Security Controls, General Networking, File Systems, Identity and Access Management, User Accounts, Service Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Parte 4: Design Thinking en la implementación y cultura

      Skills you'll gain: Innovation, Design Thinking, Culture Transformation, Organizational Leadership, Organizational Change, Organizational Strategy, Thought Leadership, Problem Solving, Overcoming Objections, Empathy

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Innovation, User Research, Ideation, Culture Transformation, Qualitative Research, Customer experience strategy (CX), Human Centered Design, Organizational Leadership, Creative Problem-Solving, Product Design, Problem Solving, Critical Thinking and Problem Solving, Brainstorming, Organizational Change, Organizational Strategy, Thought Leadership, Creative Thinking, Strategic Thinking, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI Leadership & Strategic Implementation

      Skills you'll gain: Change Management, Organizational Change, Scalability, Business Transformation, Artificial Intelligence, Stakeholder Engagement, Business Strategy, Entrepreneurship, Business Planning, Generative AI Agents, Generative AI, Corporate Strategy, Corporate Sustainability, Enterprise Security, Corporate Communications, Prompt Engineering, Business Communication, Marketing Strategy and Techniques, Communication Strategies, Communication

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      M

      Microsoft

      Boost R Coding with GitHub Copilot

      Skills you'll gain: Microsoft Copilot, Software Documentation, Technical Documentation, Integrated Development Environments, R Programming, GitHub, Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Modifying BGP Attributes

      Skills you'll gain: Routing Protocols, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Agentes de IA generativa: transforma tu organización

      Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Innovation, Customer experience improvement, Organizational Strategy, Artificial Intelligence, Technology Strategies, Large Language Modeling

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      F

      Fractal Analytics

      Model Context Protocol (MCP) Mastery

      Skills you'll gain: Application Security, Security Controls, Interoperability, Computer Security, IT Security Architecture, Generative AI Agents, Real Time Data, Agentic systems, Generative AI, Servers, Application Development, Automation, Computer Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Social Media Campaigns, Customer Engagement, Performance Metric, Content Marketing, Campaign Management, Social Media Management, Goal Setting, Performance Measurement, Social Media Content, Marketing Planning, Digital Media Strategy, Performance Reporting, Key Performance Indicators (KPIs), Marketing Strategies, Network Analysis, Marketing, Facebook

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Strategic SEO: A Quick Start to Reach a Wider Audience

      Skills you'll gain: Search Engine Optimization, Keyword Research, Search Engine Marketing, Web Analytics and SEO, Target Audience, Content Strategy, Content Development and Management, Digital Marketing, Marketing Strategy and Techniques

      Beginner · Course · 1 - 4 Weeks

    1…272829…510

    In summary, here are 10 of our most popular de-escalation techniques courses

    • El futuro del marketing deportivo: Real Madrid Graduate School Universidad Europea
    • Business Metrics for Data-Driven Companies: Duke University
    • CompTIA Linux+ XK0-005: Unit 4: Pearson
    • Parte 4: Design Thinking en la implementación y cultura: IESE Business School
    • Design Thinking: IESE Business School
    • AI Leadership & Strategic Implementation: Starweaver
    • Boost R Coding with GitHub Copilot: Microsoft
    • Modifying BGP Attributes: Cisco Learning and Certifications
    • Agentes de IA generativa: transforma tu organización: Google Cloud
    • Model Context Protocol (MCP) Mastery: Fractal Analytics

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok