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Explore the Customer Service Course Catalog
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Systems Integration, Sales Operations, Performance Reporting, Compliance Management, Sales Enablement, Contract Management, Workflow Management, Customer Relationship Management (CRM) Software, Revenue Management, Process Design, Document Management, Analytics, Configuration Management, Automation
- Status: Preview
Banco Interamericano de Desarrollo
Skills you'll gain: FinTech, Digital Transformation, Innovation, Mobile Banking, Financial Services, Banking, Business Transformation, Data-Driven Decision-Making, Customer experience improvement, Human Capital, Diversity Equity and Inclusion Initiatives, Technology Roadmaps, Talent Management
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Marketing Effectiveness, Digital Marketing, Digital Media Strategy, Digital Transformation, Marketing Strategies, Marketing Automation, Marketing Channel, Key Performance Indicators (KPIs), Marketing Analytics, MarTech, Performance Measurement, A/B Testing, Advertising Campaigns, Consumer Behaviour, Target Audience
Coursera Project Network
Skills you'll gain: Fundraising, Facebook, Social Media Campaigns, Social Media, Social Media Marketing, Customer Insights, Business Metrics, Marketing
- Status: Free Trial
Skills you'll gain: Customer Relationship Management, Negotiation, Customer Relationship Management (CRM) Software, Overcoming Objections, Stakeholder Management, Rapport Building, Sales Management, Customer experience strategy (CX), Sales, Sales Strategy, Influencing, Sales Process, Persuasive Communication, Relationship Building
- Status: Free Trial
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Data Loss Prevention, Cloud Security, Google Cloud Platform, Threat Management, Application Security, Threat Detection, Data Security, Malware Protection, Personally Identifiable Information, Continuous Monitoring, Vulnerability Scanning, Information Privacy, System Monitoring, Security Management, Automation
- Status: NewStatus: Free Trial
Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Data Transformation, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Large Language Modeling, Data Pipelines, Applied Machine Learning, Scripting, Performance Tuning
- Status: Free
Skills you'll gain: Test Tools, Test Engineering, System Testing, Application Programming Interface (API), Test Planning, User Acceptance Testing (UAT), Acceptance Testing, Testability
Coursera Project Network
Skills you'll gain: Registration, Email Marketing, Employee Surveys, Content Performance Analysis, User Feedback, Customer Relationship Management (CRM) Software, User Accounts, Account Management
- Status: Free Trial
University of California San Diego
Skills you'll gain: International Relations, Consumer Behaviour, Environmental Policy, Environment, Economics, Corporate Sustainability, Public Policies, Mitigation, Energy and Utilities, Policy Analysis, Environmental Regulations, Community Development
Skills you'll gain: Cloud Infrastructure, Data Migration, Google Cloud Platform, Data Import/Export, Amazon Web Services, Vulnerability Assessments
Skills you'll gain: Cloud Management, Virtual Machines, Computing Platforms, Cloud Computing, Application Deployment, System Configuration
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Salesforce CLM & CPQ: Streamlining Contract Operations: Coursera Instructor Network
- Perspectives in Digital Transformation: Financial Inclusion: Banco Interamericano de Desarrollo
- Medindo o Marketing Digital: Fundação Instituto de Administração
- كيفية جمع المال لمحاربة الاستغلال عبر أدوات فيسبوك للتبرعات: Coursera Project Network
- Negociación y gestión de métricas: UBITS
- Mitigating Security Vulnerabilities on Google Cloud 日本語版: Google Cloud
- Azure AI & ML: Optimize Language Models for AI Applications: Whizlabs
- E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
- كيفية استخدام ميل شامب: Coursera Project Network
- Bending the Curve: Climate Change Solutions 3: University of California San Diego