Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Data Loss Prevention, Data Governance, Gmail, Google Workspace, Data Management, Data Security, Email Security, Personally Identifiable Information, Information Management, Document Management, Data Import/Export, File Management, Data Storage Technologies, Compliance Reporting, Regulatory Compliance

Skills you'll gain: Single Sign-On (SSO), Email Security, Cloud Security, Authentications, Google Workspace, Security Controls, Data Security, Application Security, Mobile Security, Security Management, Multi-Factor Authentication, Identity and Access Management

Skills you'll gain: Computer Science, IBM Cloud, Algorithms, Data Ethics, Computational Thinking, Linear Algebra, Emerging Technologies, Cryptography, Physics, Applied Mathematics, Critical Thinking

Skills you'll gain: Virtual Private Networks (VPN), Multi-Cloud, Hybrid Cloud Computing, Google Cloud Platform, Cloud Computing Architecture, Cloud Computing, Public Cloud, Network Routing, Network Infrastructure, Network Security, Network Planning And Design

Skills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Google Sheets, Spreadsheet Software, Analytical Skills, Data Sharing, Data Cleansing, Data Processing, Data Visualization Software, Data Visualization, SQL, Data Management

Skills you'll gain: Generative AI, AI Personalization, Web Content, Google Cloud Platform, Prompt Engineering, Image Analysis, User Experience, Web Development

Skills you'll gain: User Research, User Experience Design, Design Thinking, User Centered Design, Usability, Persona (User Experience), User Interface (UI), Web Content Accessibility Guidelines, Wireframing, Prototyping, Sprint Retrospectives, Sprint Planning

Skills you'll gain: Automation Engineering, Programmable Logic Controllers, Control Systems, Automation, Simulation and Simulation Software, Robotic Process Automation, Electrical Systems, Human Machine Interfaces, Manufacturing and Production, Industrial Engineering, Electronics, Mechanical Engineering, Internet Of Things, Matlab, Process Control

Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development

Skills you'll gain: Agile Methodology, Team Performance Management, Agile Project Management, Sprint Retrospectives, Team Motivation, Performance Measurement, Performance Analysis, Business Metrics, Continuous Improvement Process, Employee Engagement, Customer Success Management, Customer experience improvement

Skills you'll gain: Culture Transformation, Organizational Change, Business Leadership, Organizational Structure, Diversity and Inclusion, Talent Management, Cultural Diversity, Innovation, Corporate Sustainability, Employee Engagement, Creativity, Communication Strategies