• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: Free Trial
      Free Trial
      C

      Case Western Reserve University

      Inspired Leadership

      Skills you'll gain: Employee Coaching, Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Compassion, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Empowerment, Culture Transformation, Strategic Leadership, People Development, Active Listening, Personal Development, Drive Engagement, Professional Development, Leadership and Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation and Conflict Resolution

      Skills you'll gain: Mediation, Negotiation, Contract Negotiation, Communication Strategies, Conflict Management, Active Listening, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Diplomacy, Relationship Building, Labor Relations, Interpersonal Communications, Strategic Partnership, Non-Verbal Communication, Overcoming Objections, Leadership, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      Universiteit Leiden

      International Humanitarian Law in Theory and Practice

      Skills you'll gain: Legal Proceedings, International Relations, Conflict Management, Child Welfare, Ethical Standards And Conduct, Working With Children, Legal Research, Case Law, Investigation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Academic Skills for University Success

      Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Information Management, Analytical Skills, Cognitive flexibility, Ethical Standards And Conduct, English Language, Writing, Verbal Communication Skills, Higher Education, Digital Communications, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehousing for Business Intelligence

      Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Decision Support Systems, Business Intelligence, Data Modeling, Database Management Systems, Databases, Dashboard, Business Process Management, SQL, Star Schema, Data Governance, Data Integration, Oracle Databases, Performance Measurement, Extract, Transform, Load, Business Analytics, MicroStrategy, Data Visualization Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Fundamentals of Social Media Advertising

      Skills you'll gain: Paid media, Instagram, Online Advertising, Social Media, Social Media Campaigns, Advertising Campaigns, Advertising, Digital Advertising, Marketing Materials, Social Media Marketing, Social Media Content, Social Media Strategy, Facebook, Copywriting, Content Creation, Marketing, Information Privacy, Data Collection, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Influencing People

      Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Relationship Building, Public Speaking, Decision Making, Communication, Negotiation, Stakeholder Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Michigan

      Finding Purpose and Meaning In Life: Living for What Matters Most

      Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Personal Development, Lifelong Learning, Resilience, Mindfulness, Positive Behavior Support, Liberal Arts, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, System Monitoring, Virtualization and Virtual Machines, Disaster Recovery

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of Toronto

      The Arts and Science of Relationships: Understanding Human Needs

      Skills you'll gain: Relationship Building, Social Skills, Active Listening, Interpersonal Communications, Communication, Empathy, Self-Awareness, Emotional Intelligence, Needs Assessment, Cultural Diversity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Tableau Business Intelligence Analyst

      Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Requirements Elicitation, Ad Hoc Reporting, Data Governance, Data Ethics, Tableau Software, Business Analysis, Data Literacy, Data Visualization Software, Data Warehousing, Business Metrics, Dashboard, Statistical Visualization, Extract, Transform, Load, Data Analysis, Spatial Data Analysis, Data Quality, Data Presentation, Interactive Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      979 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Intellectual Property Law

      Skills you'll gain: Intellectual Property, Brand Awareness, Legal Strategy, Brand Management, Asset Protection, Regulation and Legal Compliance, Packaging and Labeling, Business Strategy, Law, Regulation, and Compliance, Innovation, Business Valuation, Creativity, Legal Risk, Lawsuits, Musical Composition, Legal Research, Registration, Commercial Laws, Case Law, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    Searches related to service management

    it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    network configuration, network services, & system management
    engaging in service innovation and management
    effective service innovation by design in hotel management
    1…484950…746

    In summary, here are 10 of our most popular service management courses

    • Inspired Leadership: Case Western Reserve University
    • Negotiation, Mediation and Conflict Resolution: ESSEC Business School
    • International Humanitarian Law in Theory and Practice : Universiteit Leiden
    • Academic Skills for University Success: The University of Sydney
    • Data Warehousing for Business Intelligence: University of Colorado System
    • Fundamentals of Social Media Advertising: Meta
    • Influencing People: University of Michigan
    • Finding Purpose and Meaning In Life: Living for What Matters Most: University of Michigan
    • Microsoft Cloud Support Associate: Microsoft
    • The Arts and Science of Relationships: Understanding Human Needs: University of Toronto

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok