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Results for "customer experience improvement"
- Status: New
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, OpenAI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Python Programming, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Personalized Service, Large Language Modeling, Risk Management Framework, Expense Management
Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Agile Project Management, Cloud Development, Cloud-Native Computing, User Story, Cloud Storage, Sprint Retrospectives, Sprint Planning, CI/CD, Test Driven Development (TDD), Scrum (Software Development)
Skills you'll gain: Social Media Strategy, Social Media Marketing, Content Creation, Social Media Campaigns, Social Media Management, Marketing Analytics, Customer Engagement, Digital Advertising, Brand Awareness, Advertising, Target Audience
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Data Storage Technologies, Threat Management, Virtual Private Networks (VPN)
Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Design Thinking, Professional Development, Usability, Interviewing Skills, Responsive Web Design, Web Applications, Mobile Development, Mockups, Prototyping, Generative AI
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Willingness To Learn, Performance Metric, Customer experience improvement, Verbal Communication Skills, Emotional Intelligence, Problem Solving
- Status: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Generative AI, SQL, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Data Manipulation, Excel Formulas, Professional Networking
Skills you'll gain: Project Scoping, Project Documentation, Project Management Life Cycle, Project Management, Goal Setting, Project Management Software, Stakeholder Management, Cost Benefit Analysis, Resource Management, Accountability
Skills you'll gain: Data Cleansing, Sampling (Statistics), Data Integrity, Data Quality, Data Validation, Sample Size Determination, Data Analysis, Data Manipulation, SQL, Data Transformation, Spreadsheet Software
- Status: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Large Language Modeling, Product Planning, Commercialization, Product Strategy, Artificial Intelligence, Project Management Life Cycle, Data Ethics, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Kubernetes, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, HTML and CSS, Ajax, Interviewing Skills
In summary, here are 10 of our most popular customer experience improvement courses
- AI Agent Developer: Vanderbilt University
- DevOps, Cloud, and Agile Foundations: IBM
- From Likes to Leads: Interact with Customers Online: Google
- Security in Google Cloud: Google Cloud
- Design a User Experience for Social Good & Prepare for Jobs: Google
- Call Center Customer Service: CVS Health
- IBM Data Analyst: IBM
- Project Initiation: Starting a Successful Project: Google
- Process Data from Dirty to Clean: Google
- IBM AI Product Manager: IBM