Skills you'll gain: Cold Calling, Overcoming Objections, Sales Prospecting, Sales Pipelines, Telemarketing, Sales Presentation, Setting Appointments, Selling Techniques, Sales, Sales Process, Sales Strategy, Rapport Building, Relationship Building, Value Propositions, Active Listening

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis

Skills you'll gain: Salesforce, Business Process Automation, Process Design, Salesforce Development, Workflow Management, Data Access, Automation, Authorization (Computing), Operational Efficiency, Data Sharing, Role-Based Access Control (RBAC), Data Security, Identity and Access Management, Application Security, Sales Enablement

Skills you'll gain: Business Economics, Economics, Gross Profit, Financial Policy, Corporate Finance, Financial Data, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting

Skills you'll gain: Canva (Software), Promotional Strategies, Marketing Materials, Design Elements And Principles, Marketing Collateral, Promotional Materials, Product Promotion, Creative Design, Design, Visual Design, Project Design, Graphic and Visual Design, Product Knowledge, Graphical Tools, Selling Techniques

Skills you'll gain: Benchmarking, Sales Strategy, Business Development, New Business Development, Market Research, Sales, Change Management, Innovation, Business Marketing, Market Analysis, Consumer Behaviour, Competitive Analysis, Target Market, Business Strategies

Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Google Cloud Platform, Dashboard, Data Visualization, Data Analysis, Sales, SAP Applications, Product Knowledge

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Customer Analysis, Predictive Modeling, Predictive Analytics, Analytics, E-Commerce, Big Data, Google Cloud Platform, Applied Machine Learning, Machine Learning Methods, Data Analysis, Statistical Modeling

Skills you'll gain: Project Schedules, Work Breakdown Structure, Scheduling, Milestones (Project Management), Project Controls, Timelines, Project Management Software, Project Performance, Benchmarking, Corrective and Preventive Action (CAPA), Variance Analysis

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Target Market, Marketing Strategies, Marketing, Sales Process, Marketing Effectiveness, Marketing Analytics, Sales Strategy, Business Marketing, Brand Management, Digital Marketing, Sales, Revenue Management