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Results for "it service management"
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DeepLearning.AI
Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Project Planning, Project Management, Milestones (Project Management), Communication Planning, Project Risk Management, Project Schedules, Project Documentation, Risk Management, Timelines, Estimation, Procurement, Work Breakdown Structure, Budget Management, Budgeting, Strategic Thinking
- Status: Free Trial
University of Virginia
Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling
- Status: Free Trial
Skills you'll gain: Agile Software Development, Sprint Retrospectives, Software Development Life Cycle, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization
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Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality and Food Services, Global Marketing, Product Quality (QA/QC), Business Strategy, Brand Management, Value Propositions, Customer Analysis, Competitive Analysis, Growth Strategies, Brand Strategy, Market Opportunities, Consumer Behaviour, Marketing
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure
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Università Bocconi
Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)
- Status: Free Trial
Skills you'll gain: MySQL, Database Management, Version Control, Stored Procedure, SQL, Unix Commands, Databases, Data Modeling, Git (Version Control System), Database Management Systems, Database Design, GitHub, MySQL Workbench, Relational Databases, Star Schema, Tableau Software, Data Visualization Software, Database Administration, Data Structures, Object Oriented Programming (OOP)
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Work Breakdown Structure, Team Building, Team Leadership, Scheduling, Project Planning, Team Management, Project Management, Project Coordination, Leadership, Conflict Management, People Management, Communication
- Status: Free Trial
Skills you'll gain: Project Management Life Cycle, Scope Management, Project Management, Project Scoping, Stakeholder Management, Project Documentation, Project Management Software, Resource Management, Goal Setting, Performance Measurement, Strategic Thinking, Cost Benefit Analysis, Business Writing
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- AI For Everyone: DeepLearning.AI
- CVS Health Call Center Customer Service: CVS Health
- Project Planning: Putting It All Together: Google
- Digital Product Management: Modern Fundamentals: University of Virginia
- IBM IT Scrum Master: IBM
- Introduction to Operations Management: University of Pennsylvania
- Food & Beverage Management: Università Bocconi
- Business Analysis & Process Management: Coursera Project Network
- Management of Fashion and Luxury Companies: Università Bocconi
- Meta Database Engineer: Meta