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Results for "service management"
University of Virginia
Skills you'll gain: Project Planning, Earned Value Management, Stakeholder Management, Risk Management, Project Management, Project Scoping, Milestones (Project Management), Project Schedules, Dependency Analysis, Agile Methodology, Kanban Principles
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
- Status: Free
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management
- Status: Free Trial
Rice University
Skills you'll gain: Portfolio Management, Financial Market, Investments, Securities (Finance), Financial Systems, Securities Trading, Asset Management, Behavioral Economics, Capital Markets, Investment Management, Equities, Performance Measurement, Wealth Management, Finance, Financial Services, Performance Analysis, Risk Management, Return On Investment, Market Liquidity, Derivatives
- Status: Free Trial
University of Geneva
Skills you'll gain: Portfolio Management, Risk Management, Business Risk Management, Investment Management, Risk Analysis, Investments, Asset Management, Wealth Management, Financial Market, Finance, Probability Distribution, Market Dynamics, Correlation Analysis
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategy, Process Design, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
- Status: Free Trial
Skills you'll gain: Project Management, Milestones (Project Management), Project Management Life Cycle, Project Closure, Data Storytelling, Report Writing, Requirements Analysis, Project Risk Management, Project Scoping, Timelines, Stakeholder Management, Project Planning, Project Documentation, Presentations, Stakeholder Communications, Quality Management, Goal Setting, Interviewing Skills, Generative AI Agents, Communication Strategies
- Status: Free Trial
Copenhagen Business School
Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Strategic Leadership, Business Transformation, Technology Strategies, Competitive Analysis, Global Marketing, Market Share
- Status: Free Trial
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Data Visualization Software, Statistics, Data Visualization, Statistical Hypothesis Testing, Web Scraping, Relational Databases, Stored Procedure, Python Programming, Data Structures, Databases, Data Science, GitHub
- Status: Free Trial
Starweaver
Skills you'll gain: Hospitality Management, Hospitality Services, Hospitality, Brand Management, Hotel And Restaurant Management, Branding, Brand Awareness, Brand Marketing, Brand Strategy, Revenue Management, Brand Loyalty, Business Ethics, Digital Transformation, Personalized Service, Market Dynamics, Corporate Sustainability, Quality Management, Customer experience improvement, Crisis Management, Innovation
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Cloud Technologies, Data Literacy, Cloud Infrastructure, Data Mining, Artificial Intelligence, Cloud Platforms, Cloud Hosting, Cloud Engineering, OpenAI, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Cloud Computing, Data Analysis, Data Science
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented
Searches related to service management
In summary, here are 10 of our most popular service management courses
- Fundamentals of Project Planning and Management: University of Virginia
- Call Center Customer Service: CVS Health
- Business Analysis & Process Management: Coursera Project Network
- Investment and Portfolio Management: Rice University
- Portfolio and Risk Management: University of Geneva
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- Capstone: Applying Project Management in the Real World: Google
- Strategic Management: Copenhagen Business School
- Data Science Fundamentals with Python and SQL: IBM
- Hospitality Luxury Brand Management: Starweaver