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    Results for "self service technologies"

    • G

      Google

      Google IT Automation with Python

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, CI/CD, Cloud Computing, Technical Communication, Docker (Software), Unit Testing, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Programming Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      48K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • I

      IBM

      Introduction to Technical Support

      Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud DevOps Engineer

      Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, DevOps, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Event Monitoring, Culture Transformation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      54K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • I
      I

      Multiple educators

      IBM and ISC2 Cybersecurity Specialist

      Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Peripheral Devices, Penetration Testing, Computer Security Incident Management, Cloud Services, Security Controls, Business Continuity, Disaster Recovery, Information Assurance, Configuration Management, Cybersecurity, Computing Platforms, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Cloud Platforms, Data Storage, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      398 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      T

      The University of Edinburgh

      Know Thyself - The Value and Limits of Self-Knowledge: The Examined Life

      Skills you'll gain: Self-Awareness, Emotional Intelligence, Lifelong Learning, Personal Development, Critical Thinking, Psychology, Curiosity, Open Mindset, Empathy, Cultural Diversity, Mindfulness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      771 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      920 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Preparing for Google Cloud Certification: Cloud Architect

      Skills you'll gain: Cloud Infrastructure, Kubernetes, Google Cloud Platform, Identity and Access Management, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Microservices, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • I

      IBM

      IBM IT Project Manager

      Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Kanban Principles, Project Schedules, Resource Planning, Development Environment, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      HubSpot: Working with a ticketing system

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Marketing Automation, Sales Support, Client Support

      4.3
      Rating, 4.3 out of 5 stars
      ·
      32 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    1…8910…362

    In summary, here are 10 of our most popular self service technologies courses

    • Google IT Automation with Python: Google
    • Introduction to Technical Support : IBM
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Preparing for Google Cloud Certification: Cloud DevOps Engineer: Google Cloud
    • IBM and ISC2 Cybersecurity Specialist: ISC2
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Know Thyself - The Value and Limits of Self-Knowledge: The Examined Life: The University of Edinburgh
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
    • IBM IT Project Manager: IBM

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