Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Digital Transformation, Data Literacy, Infographics, Persuasive Communication, Data Science, Storytelling, Influencing, Data-Driven Decision-Making, Customer Engagement, Presentations, Analytics, Customer Insights, Microsoft PowerPoint

Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications

Skills you'll gain: Agile Project Management, Project Implementation, Prioritization, Project Coordination, Project Planning, Project Management, Kanban Principles, Workflow Management, Team Motivation, Stakeholder Engagement

Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Technical Communication, Trustworthiness, Project Management

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Scheduling, Social Media Management, Social Media Content, Social Media, Cloud-Based Integration, Productivity Software, Dashboard, Digital Marketing, Business

Skills you'll gain: Online Advertising, Data Presentation, Data Visualization, Digital Advertising, Advertising, Analytics, Big Data, Social Media Strategy, Social Media, Data Ethics, Marketing, Social Media Marketing, Data-Driven Decision-Making, Return On Investment, Trend Analysis, Customer Engagement, Information Privacy

Skills you'll gain: Collaboration, Cultural Diversity, Diversity Awareness, Disabilities, Community Organizing, Community Development, Immigration Law, Social Skills, Social and Human Services, Socioeconomics, Social Justice, Empathy, Policy Analysis, Communication, Mental Health Diseases and Disorders

Skills you'll gain: Communication Planning, Stakeholder Engagement, Stakeholder Communications, Corporate Communications, Business Communication, Strategic Communication, Internal Communications, Communication, Communication Strategies, Public Relations, Media Relations, Leadership, Brand Management, Employee Engagement, Crisis Management

Skills you'll gain: Data Presentation, Verbal Communication Skills, Presentations, Dashboard, Infographics, Storytelling, Data Visualization Software, Persuasive Communication, Communication, Non-Verbal Communication, Target Audience, Decision Making

Skills you'll gain: Facebook, Personalized Service, Target Audience, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing

Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making