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Explore the Customer Journey Course Catalog
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making
- Status: NewStatus: Free Trial
Multiple educators
Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment
- Status: Free Trial
Skills you'll gain: Jupyter, Web Scraping, Python Programming, Data Collection, Object Oriented Programming (OOP), Pandas (Python Package), Programming Principles, Data Structures, NumPy, Data Processing, Data Manipulation, Application Programming Interface (API), Data Import/Export, Computer Programming, Data Analysis
- Status: Free TrialStatus: AI skills
Skills you'll gain: Social Media Content, Social Media Management, Paid media, Social Media, Data Storytelling, Target Audience, Social Media Campaigns, Social Media Strategy, Social Media Marketing, Content Creation, Marketing Effectiveness, Content Performance Analysis, Customer experience strategy (CX), Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Strategies, Customer Acquisition Management, Entrepreneurial Finance, Sales Presentation, Key Performance Indicators (KPIs), Peer Review, Presentations, Financial Analysis, Entrepreneurship, Financial Statements, Storytelling, Business Valuation, Target Market, Risk Analysis, Market Opportunities, Customer Demand Planning, Proposal Development, Brand Strategy, New Product Development, Finance
- Status: NewStatus: Preview
Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: NewStatus: Preview
Skills you'll gain: Design Research, User Experience, Customer experience improvement
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Data Analysis, Data Science, Data-Driven Decision-Making, Big Data, Data Management, Analytics, Data Storage, Machine Learning, Deep Learning, Artificial Intelligence
- Status: NewStatus: Preview
Skills you'll gain: Wireframing, User Flows, Figma (Design Software), User Experience Design, User Centered Design, User Experience
- Status: Free Trial
Skills you'll gain: Talent Acquisition, Compensation and Benefits, Training Programs, Training and Development, Employee Relations, Compensation Strategy, Compensation Management, Occupational Safety and Health Administration (OSHA), Performance Appraisal, Compliance Training, Employee Training, Human Resources, Human Resources Management and Planning, Human Resource Policies, Regulatory Compliance, Compliance Management, Full Cycle Recruitment, Employee Onboarding, Recruitment, Performance Management
In summary, here are 10 of our most popular customer journey courses
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Generative AI for Growth Marketing:Â Starweaver
- Python for Data Science, AI & Development:Â IBM
- Meta Social Media Marketing:Â Meta
- Entrepreneurship:Â University of Pennsylvania
- User DNA: Crafting Personas & Journey Maps in Miro:Â Coursera
- Introduction to Customer Service:Â CVS Health
- Mapping the Mission: User Personas & Journey Design in Figma:Â Coursera
- Microsoft Power BI Data Analyst:Â Microsoft
- What is Data Science? :Â IBM