Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "inbound calls"
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary
Universidade de São Paulo
Skills you'll gain: Lead Generation, Sales Presentation, Business Marketing, B2B Sales, Customer Insights, Sales Process, Sales, Customer Retention, Target Audience, Customer Success Management, Marketing, Inside Sales, Marketing Strategies, Customer Relationship Building, Customer Acquisition Management, Marketing Automation, Marketing Communications
- Status: Free Trial
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce
University of Michigan
Skills you'll gain: Influencing, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Trustworthiness, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure
- Status: Free Trial
University of California, Davis
Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Consumer Behaviour, Google Analytics, Marketing, Digital Marketing, User Research, Content Strategy, Web Content
- Status: NewStatus: Free Trial
Skills you'll gain: Cultural Diversity, English Language, Social Skills, Verbal Communication Skills, Business Communication, Professional Development, Business Writing, Interviewing Skills, Language Learning, Telephone Skills, Active Listening, Public Speaking, Communication, Vocabulary, Relationship Building, Constructive Feedback, Grammar, Social Media, Oral Comprehension, Interpersonal Communications
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
Northwestern University
Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making
Georgia Institute of Technology
Skills you'll gain: Supply Chain, Supply Chain Management, Logistics Management, Logistics, Transportation Operations, Procurement, Inventory and Warehousing, Warehouse Management, Manufacturing Operations
- Status: Free Trial
Vanderbilt University
Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data
- Status: Free Trial
HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
In summary, here are 10 of our most popular inbound calls courses
- Introduction to Customer Service:Â CVS Health
- English Language Skills A2-B1 CEFR: Low-Intermediate:Â Voxy
- Marketing e vendas B2B: Fechando novos negócios: Universidade de São Paulo
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Como influenciar pessoas:Â University of Michigan
- Introduction to Google SEO:Â University of California, Davis
- English Language Skills B1-B2 CEFR: Intermediate:Â Voxy
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- The Importance of Listening:Â Northwestern University
- Supply Chain Principles:Â Georgia Institute of Technology