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Results for "inbound calls"
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
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Skills you'll gain: Storyboarding, Video Production, Storytelling, Scripting, Content Creation, Writing, AI Personalization
- Status: Free Trial
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
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Skills you'll gain: Storytelling, Instagram, Copywriting, Content Creation, Drive Engagement, Concision, Social Media Content, Editing, Writing
- Status: NewStatus: Preview
Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Video Editing, Copywriting, Video Production, Photo Editing, Photography, Media Production, Social Media, Graphic and Visual Design, Writing
- Status: NewStatus: Preview
Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Content Creation, Social Media Content, Social Media, Drive Engagement, Prompt Engineering, Generative AI Agents
- Status: NewStatus: Preview
Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement
- Status: Preview
Yale University
Skills you'll gain: Ancient History, World History, European History, Cultural Diversity, Art History, Liberal Arts, Storytelling, Higher Education
- Status: NewStatus: Preview
Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security
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Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
Google Cloud
Skills you'll gain: Network Monitoring, Google Cloud Platform, Virtual Private Networks (VPN), Computer Networking, Network Troubleshooting, Network Infrastructure, Network Architecture, Cloud Infrastructure, Virtual Machines, Network Analysis
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
In summary, here are 10 of our most popular inbound calls courses
- Introduction to Customer Service:Â CVS Health
- YouTube Planning: Script Engaging Videos:Â Coursera
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- Instagram Storytelling: Write Compelling Stories:Â Coursera
- Instagram Content Creation Essentials:Â Coursera
- Facebook Storytelling: Write Compelling Stories:Â Coursera
- Instagram Insights: Crack the Algorithm:Â Coursera
- A Journey through Western Christianity: from Persecuted Faith to Global Religion (200 - 1650) :Â Yale University
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network