• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Quality Management

    Quality Management Courses Online

    Study quality management for continuous improvement. Learn about quality management systems, ISO standards, and total quality management.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Quality Management Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management Principles and Practices

      Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Project Management Life Cycle, Risk Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30K reviews

      Beginner · Specialization · 3 - 6 Months

    • J

      Johns Hopkins University

      Principles of Management

      Skills you'll gain: Team Management, Team Building, Business Ethics, Employee Coaching, Influencing, Leadership and Management, Conflict Management, Team Motivation, Project Management, Leadership Studies, Decision Making, Relationship Building, Strategic Decision-Making, Organizational Strategy, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      540 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Program Manager

      Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Stakeholder Engagement, Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Strategy, Agile Project Management, Risk Management, Resource Management, Governance, Earned Value Management, Cost Management, Team Building, Project Management, Generative AI Agents

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Clinical Trials Data Management and Quality Assurance

      Skills you'll gain: Clinical Data Management, Data Quality, Quality Assurance, Clinical Trials, Data Cleansing, Data Integrity, Data Governance, Microsoft Excel, Data Compilation, Data Collection, Data Sharing, Data Security, Patient Treatment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Introduction to Operations Management

      Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Statistical Process Controls, Process Flow Diagrams, Resource Utilization, Root Cause Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Project Execution: Running the Project

      Skills you'll gain: Quality Management, Project Management Life Cycle, Project Closure, Project Management, Continuous Improvement Process, Project Controls, Quality Assessment, Team Management, Data-Driven Decision-Making, Project Documentation, Stakeholder Communications, Risk Management, Technical Communication, Meeting Facilitation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9.6K reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Business Analysis & Process Management

      Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      6.5K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • E

      Erasmus University Rotterdam

      Innovation Management

      Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • Y

      Yale University

      Financial Markets

      Skills you'll gain: Investment Banking, Risk Management, Financial Market, Financial Regulation, Financial Services, Finance, Business Risk Management, Securities (Finance), Financial Policy, Enterprise Risk Management (ERM), Capital Markets, Behavioral Economics, Banking, Corporate Finance, Governance, Investments, Insurance, Underwriting, Derivatives, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31K reviews

      Beginner · Course · 1 - 3 Months

    • D

      Deep Teaching Solutions

      Learning How to Learn: Powerful mental tools to help you master tough subjects

      Skills you'll gain: Learning Strategies, Lifelong Learning, Time Management, Human Learning, Willingness To Learn, Productivity, Creativity, Problem Solving, Self-Discipline, Stress Management, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      92K reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yale University

      The Science of Well-Being

      Skills you'll gain: Growth Mindedness, Optimism, Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Adaptability, Psychology, Social Skills, Behavior Management, Mindfulness

      4.9
      Rating, 4.9 out of 5 stars
      ·
      39K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Management Fundamentals

      Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      515 reviews

      Beginner · Course · 1 - 4 Weeks

    Quality Management learners also search

    Quality Control
    Quality Assurance
    Management Systems
    Manufacturing
    Manufacturing Process
    Lean Manufacturing
    Warehouse Management
    Event Management
    1234…719

    In summary, here are 10 of our most popular quality management courses

    • Project Management Principles and Practices: University of California, Irvine
    • Principles of Management: Johns Hopkins University
    • IBM Program Manager: IBM
    • Clinical Trials Data Management and Quality Assurance: Johns Hopkins University
    • Introduction to Operations Management: University of Pennsylvania
    • Project Execution: Running the Project: Google
    • Business Analysis & Process Management: Coursera Project Network
    • Innovation Management: Erasmus University Rotterdam
    • Financial Markets: Yale University
    • Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions

    Frequently Asked Questions about Quality Management

    Quality management involves overseeing every aspect of a task or project that can ensure excellence as a result. The steps of the quality management process include quality planning, quality assurance, quality control, and quality improvement. Using all of these components assures a hands-on system whereby everyone works together to achieve a successful product or service. Quality management works along every step of the process, from developing a budget to eliminating errors to improving deliverables. Putting quality management to use in your workplace can help your team increase the value of the goods and services that you offer and can turn clients into repeat customers who will recommend your company to others.‎

    Quality management is an important set of skills to learn because it can help your company achieve successful results. No matter what industry you're in, your clients are looking for quality. The principles that drive quality management work at every step of the process to make sure that you deliver a product or service that will satisfy your customer. When you're putting quality management to work, you're looking not only at the end result but also at every part of the process of achieving your goal. From the planning stages of a project to the final delivery, using quality management can help you know that your clients will be happy with what you've delivered.‎

    Applying quality management to your workplace can help you achieve greater success in your field, which can lead to raises and promotions. As your product quality and efficiency grow, and as you better manage your budget, you'll get the recognition that can help you advance in your career. You can also look for a whole new career in quality management, either within a company or on your own as an auditor or consultant. Focusing on quality management as a career can not only be financially rewarding, but it can also give you more variety and enjoyment as you work on different projects with different teams.‎

    Online courses on Coursera can provide you with knowledge of quality management in healthcare, supply chain management, and environmental management. You can learn about Six Sigma principles, Agile, and data management for clinical research too. A course in patient safety can help you learn why measurement is essential to quality improvement. And a course in engineering project management can give you the opportunity to learn how to manage risk, engage and manage people, procure goods and services, and control the quality of deliverables.‎

    Online Quality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Quality Management skills. Choose from a wide range of Quality Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Quality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok