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Explore the Customer Experience Course Catalog
Skills you'll gain: Software Development Life Cycle, Development Environment, Software Engineering, Software Architecture, Software Design, Programming Principles, Unified Modeling Language, Agile Methodology, Software Development, Scrum (Software Development), Web Development, Cloud Development, Integrated Development Environments, Application Development, Back-End Web Development, Front-End Web Development, Computer Programming, Python Programming
University of California, Davis
Skills you'll gain: Peer Review, Language Learning, Report Writing, Grammar, Research Reports, Vocabulary, Culture, Writing and Editing, Proofreading, Intercultural Competence, Cultural Diversity, Research, Writing, Language Interpretation, Translation, and Studies, Literacy
- Status: Free
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Flow Diagrams, Business Modeling, Business Process Management, Stakeholder Management
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Operational Performance Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Business Workflow Analysis, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Social Media
University of Pennsylvania
Skills you'll gain: People Analytics, Human Resource Strategy, Talent Management, Human Resources Management and Planning, Workforce Planning, Performance Analysis, Job Analysis, Data-Driven Decision-Making, Workforce Management, Analytics, Employee Retention, Staff Management, Employee Performance Management, Predictive Analytics, Network Analysis
California Institute of the Arts
Skills you'll gain: Prototyping, Conceptual Design, Storytelling, Software Design Documents, Ideation, Visualization (Computer Graphics), Design, Virtual Environment, Technical Design, Computer Graphics, Storyboarding, Usability Testing, User Story, Graphic and Visual Design, Multimedia, Mockups, Content Creation, Aesthetics, Design Research, Experience Design
- Status: Free
Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Branding, Brand Management, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Marketing Strategies, Psychology
Skills you'll gain: Data Storytelling, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, IBM Cognos Analytics, Tree Maps, Scatter Plots, Data Analysis, Pivot Tables And Charts, Microsoft Excel, Histogram
Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Predictive Modeling, Financial Modeling, Data Integrity, Automation
- Status: Free
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Instructional Strategies, Teaching, Course Development, Blended Learning, Education and Training, Interactive Learning, Student Engagement, Curriculum Planning, Pedagogy, Developing Training Materials, Educational Materials, Instructional and Curriculum Design, Curriculum Development, Instructional Design, Open Source Technology, Program Evaluation, Quality Assessment, Needs Assessment, Technology Strategies, Constructive Feedback
Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Computer Vision, Data Processing, Personally Identifiable Information
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Introduction to Software Engineering: IBM
- Learn Spanish: Basic Spanish Vocabulary: University of California, Davis
- Business Analysis & Process Management: Coursera Project Network
- Introduction to Operations Management: University of Pennsylvania
- Interacting with Customers: CVS Health
- People Analytics: University of Pennsylvania
- Game Design: Art and Concepts: California Institute of the Arts
- An Introduction to Consumer Neuroscience & Neuromarketing : Copenhagen Business School
- Data Visualization and Dashboards with Excel and Cognos: IBM
- Excel Skills for Business: Intermediate II: Macquarie University