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Explore the Customer Experience Course Catalog
New York Institute of Finance
Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Appetite, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Control, Derivatives, Governance, Portfolio Management, Risk Analysis, Capital Markets, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Microsoft Visio, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Power BI, Project Management Life Cycle, Microsoft Power Automate/Flow, Business Analysis, Project Management
IESE Business School
Skills you'll gain: Product Management, Marketing, Brand Management, Brand Marketing, Product Lifecycle Management, Marketing Strategies, Marketing Communications, Marketing Channel, Communication Strategies, Consumer Behaviour, Customer Analysis, Value Propositions, Market Analysis
DeepLearning.AI
Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Artificial Neural Networks, Data Ethics, Applied Machine Learning, Computer Vision, Machine Learning, Computer Graphics, Computer Graphic Techniques, Data Transformation, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Data Synthesis
- Status: Free
Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Business Leadership, Cross-Functional Team Leadership, Communication, Leadership, Business Ethics, Team Management, Decision Making
Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Cloud Computing, Cloud Storage, Data Storage, Cloud Security, System Monitoring, Encryption, SQL
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Cyber Risk, Design Thinking, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Product Lifecycle Management, Technical Communication, Value Propositions
Skills you'll gain: Business Intelligence, Data Integration, Stakeholder Engagement, Dashboard, Data Modeling, Business Analytics, Real Time Data, Requirements Elicitation, Data Storytelling, Data Analysis, Business Metrics, Key Performance Indicators (KPIs), Data Pipelines, Project Implementation
- Status: Free
Universidad Austral
Skills you'll gain: Service Design, User Research, Experience Design, Customer Service, Program Implementation, Personalized Service, Service Management, Service Improvement, User Experience, User Feedback, Design Thinking, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Relationship Management
Duke University
Skills you'll gain: PyTorch (Machine Learning Library), Reinforcement Learning, Image Analysis, Applied Machine Learning, Deep Learning, Machine Learning, Natural Language Processing, Supervised Learning, Artificial Neural Networks, Computer Vision, Regression Analysis
DeepLearning.AI
Skills you'll gain: Database Design, Software Documentation, Software Design Patterns, Database Systems, Software Testing, ChatGPT, Technical Documentation, Generative AI, Software Design, Code Review, Software Architecture, Software Systems, System Design and Implementation, Dependency Analysis, Artificial Intelligence, Software Development Tools, OpenAI, Software Development, Natural Language Processing, Debugging
Macquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer Relationship Management, Predictive Analytics, Advanced Analytics, Consumer Behaviour, Big Data, Data-Driven Decision-Making, Data Analysis
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Risk Management: New York Institute of Finance
- Microsoft Business Analyst: Microsoft
- Marketing: Customer Needs and Wants: IESE Business School
- Generative Adversarial Networks (GANs): DeepLearning.AI
- International Leadership and Organizational Behavior: Università Bocconi
- Essential Google Cloud Infrastructure: Core Services: Google Cloud
- Customer-Centric IT Strategy: University of Virginia
- Foundations of Business Intelligence: Google
- Diseño de Experiencia en Servicios: Universidad Austral
- Introduction to Machine Learning: Duke University