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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Français

      Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini in Google Drive - Bahasa Indonesia

      Skills you'll gain: Google Workspace, Prompt Engineering, Generative AI, Document Management, End User Training and Support, File Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Responsible AI for Developers: Interpretability & Transparency - 简体中文

      Skills you'll gain: Data Ethics, Data Modeling, Data Analysis, Artificial Intelligence, Applied Machine Learning, Machine Learning, Technical Communication

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Planning for a Google Workspace Deployment - Português

      Skills you'll gain: Change Management, Google Workspace, Data Migration, Application Deployment, User Provisioning, Technical Management, Email Security, Project Design, Administration, Cloud Computing, End User Training and Support

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 简体中文

      Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Acelera el intercambio de conocimientos con Agentspace

      Skills you'll gain: Collaborative Software, Productivity Software, OAuth, Google Cloud Platform, Generative AI Agents, Application Deployment, Enterprise Application Management, Data Integration, Application Programming Interface (API), Information Architecture, Agentic systems, Identity and Access Management, Authentications, Data Store

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Looker Studio Pro Essentials - Français

      Skills you'll gain: Looker (Software), Data Visualization Software, Database Administration, Team Oriented, Identity and Access Management, Administration, Scheduling, Data Access, Business Reporting, Customer Support, Data Sharing, Auditing

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Managing Google Workspace - Português Brasileiro

      Skills you'll gain: Google Workspace, Scripting, File Management, Document Management, Collaborative Software, Automation, Application Deployment, System Configuration, Configuration Management, Email Security

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Building a Real-World Data Science Solution

      Skills you'll gain: Dashboard, AWS SageMaker, Amazon Web Services, Data Visualization, Applied Machine Learning, Predictive Modeling, Data Science, Amazon S3, Project Documentation, Machine Learning Methods, Data Pipelines, MLOps (Machine Learning Operations), Solution Design, Business Intelligence, Exploratory Data Analysis, Technical Communication, Cloud Infrastructure, Technical Documentation, Automation, Project Management

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Bahasa Indonesia

      Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Security Engineers - 繁體中文

      Skills you'll gain: Generative AI, Application Deployment, Google Cloud Platform, Cloud Security, Cloud Computing, Security Engineering, System Configuration, Collaborative Software

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Advanced Data Science Techniques (with AWS Integration)

      Skills you'll gain: AWS SageMaker, Unsupervised Learning, Feature Engineering, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Methods, Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Machine Learning Algorithms, Cloud Computing, Predictive Analytics, Performance Tuning, Application Deployment

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Google Cloud Customer Care Fundamentals - Français: Google Cloud
    • Gemini in Google Drive - Bahasa Indonesia: Google Cloud
    • Responsible AI for Developers: Interpretability & Transparency - 简体中文: Google Cloud
    • Planning for a Google Workspace Deployment - Português: Google Cloud
    • Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud
    • Acelera el intercambio de conocimientos con Agentspace: Google Cloud
    • Looker Studio Pro Essentials - Français: Google Cloud
    • Managing Google Workspace - Português Brasileiro : Google Cloud
    • Building a Real-World Data Science Solution : Coursera
    • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud

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