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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • G

      Google Cloud

      Change Management for Google Workspace - Español

      Skills you'll gain: Change Management, Stakeholder Engagement, Organizational Change, Google Workspace, Training and Development, Organizational Effectiveness, Customer Success Management, Strategic Communication, Communication Strategies, Needs Assessment

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Français

      Skills you'll gain: Product Support, Google Cloud Platform, Technical Support, Service Level, Technical Support and Services, Identity and Access Management, Technical Communication, Change Requests, Issue Tracking, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Relational Database Design and Advanced Querying

      Skills you'll gain: Database Design, Data Warehousing, Star Schema, Microsoft SQL Servers, Relational Databases, SQL, Query Languages, Database Architecture and Administration, Data Modeling, Data Integrity, Business Intelligence, Generative AI, Data Visualization Software

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - 日本語版

      Skills you'll gain: Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Looker Studio Pro Essentials - Français

      Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Business Reporting, Scheduling, Google Cloud Platform, Data Access, Data Sharing, Customer Support, Administration, Auditing

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 日本語版

      Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts-Português Brasileiro

      Skills you'll gain: Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Google Cloud Platform, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Français

      Skills you'll gain: SQL, Generative AI, Applied Machine Learning, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Python Programming

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Change Management for Google Workspace Português Brasileiro

      Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Process Development, Customer Success Management, Customer Communications Management, Organizational Strategy, Training and Development, Communication Strategies, Employee Engagement, Needs Assessment

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 简体中文

      Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, Technical Support, Technical Communication, Service Level, File Management, Issue Tracking, Data Cleansing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Siemens

      Expedite – Skills for Industry: Industry Foundations

      Skills you'll gain: Product Lifecycle Management, Digital Transformation, Stakeholder Communications, Business Communication, Customer experience strategy (CX), Cross-Functional Collaboration, Cost Benefit Analysis, Value Propositions, Engineering Management, Innovation, Financial Analysis, Business, New Hire Orientations, Employee Onboarding, Strategic Decision-Making

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Work with Gemini Models in BigQuery - Bahasa Indonesia

      Skills you'll gain: Generative AI, Customer Relationship Management, Predictive Modeling, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Big Data, Business Solutions

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Change Management for Google Workspace - Español: Google Cloud
    • Google Cloud Customer Care Fundamentals - Français: Google Cloud
    • Relational Database Design and Advanced Querying: Microsoft
    • Gemini for Data Scientists and Analysts - 日本語版: Google Cloud
    • Looker Studio Pro Essentials - Français: Google Cloud
    • Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud
    • Gemini for Data Scientists and Analysts-Português Brasileiro: Google Cloud
    • Work with Gemini Models in BigQuery - Français: Google Cloud
    • Change Management for Google Workspace Português Brasileiro: Google Cloud
    • Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud

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