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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • G

      Google Cloud

      Build and Configure an Integration using Application Integration

      Skills you'll gain: Cloud-Based Integration, Cloud Applications, Integration Testing, Cloud Development, Software Design, Systems Integration, Cloud Computing

      Beginner · Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Product Reviews Text-based Search - OpenAI Text Embedding

      Skills you'll gain: Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Scatter Plots, Text Mining, Python Programming, Natural Language Processing, Data Manipulation

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Emerging Markets - Jagdish Sheth

      Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Marketing Strategies, Market Dynamics, Market Analysis, International Finance, Brand Management, Market Opportunities, Strategic Thinking, Product Development, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Créer un Business Model Canva avec Mural

      Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Biz Dev: Identifying Growth Opportunities

      Skills you'll gain: Competitive Analysis, Business Development, Data-Driven Decision-Making, Generative AI, Market Opportunities, Market Analysis, Market Research, Trend Analysis, Business Analytics, Growth Strategies, Market Trend, Business Intelligence, Business Strategy, Strategic Decision-Making, Marketing Strategies, Artificial Intelligence, Predictive Analytics, Forecasting, Strategic Planning

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Agile Retrospective: Kaizen with Scrum

      Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Team Building, Taking Meeting Minutes

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation with Google Cloud - Português Brasileiro

      Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Google Cloud Platform, Multi-Cloud, Operating Expense, Cloud Security

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Comment utiliser l'automatisation pour envoyer des e-mails avec MailChimp

      Skills you'll gain: Email Marketing, Marketing Automation, Automation, Campaign Management, Customer Acquisition Management, Registration, Marketing, E-Commerce, Social Media, Business

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Product Manager's Interview Playbook: Strategies for Success

      Skills you'll gain: Product Design, Interviewing Skills, Product Management, Storytelling, User Story, Product Development, Estimation, Technical Product Management, Analysis, Portfolio Management, Product Strategy, Presentations, Data Analysis, Complex Problem Solving

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Design corporate presentations with Piktochart

      Skills you'll gain: Presentations, Data Visualization, Corporate Communications, Data Storytelling, Sales Presentation, Data Sharing, Sales Presentations, Business Communication, Developing Training Materials, Company, Product, and Service Knowledge, Marketing Communications

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      المبيعات الواردة

      Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Prospecting, Sales Strategy, Sales Training, Sales Process, Phone Sales, Customer Analysis, Customer Engagement, Social Media Marketing, Communication Strategies, Personalized Service, Email Marketing

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Build and Configure an Integration using Application Integration: Google Cloud
    • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera Project Network
    • Emerging Markets - Jagdish Sheth: Kennesaw State University
    • Créer un Business Model Canva avec Mural: Coursera Project Network
    • GenAI for Biz Dev: Identifying Growth Opportunities: Coursera Instructor Network
    • Agile Retrospective: Kaizen with Scrum: Packt
    • Digital Transformation with Google Cloud - Português Brasileiro: Google Cloud
    • Comment utiliser l'automatisation pour envoyer des e-mails avec MailChimp: Coursera Project Network
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • Product Manager's Interview Playbook: Strategies for Success: Board Infinity

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