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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Instagram Optimization: Grow Your Presence

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Drive Engagement, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Intel

      Strengthening Real World Relevance in the Classroom

      Skills you'll gain: Lesson Planning, Instructional Strategies, Curriculum Planning, Solution Design, Technology Strategies, Innovation

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Change Management for Google Workspace

      Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Organizational Effectiveness, Organizational Strategy, Needs Assessment, Stakeholder Engagement, Stakeholder Communications, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      App Deployment with Cloud Foundry: Launch a Code Generator

      Skills you'll gain: Cloud Foundry, Application Deployment, Cloud Applications, Command-Line Interface, Platform As A Service (PaaS), Cloud Platforms, Multi-Cloud, Cloud Computing, Application Lifecycle Management, Web Development, HTML and CSS

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Integrando DevOps con Azure App Service

      Skills you'll gain: Azure DevOps, System Monitoring, Application Deployment, DevOps, Microsoft Azure, Cloud Applications, Continuous Deployment, GitHub

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Deployment with Cloud Foundry: Blue-Green Strategy

      Skills you'll gain: Cloud Foundry, Platform As A Service (PaaS), DevOps, Cloud-Native Computing, Application Deployment, Cloud Platforms, Docker (Software), Containerization, Cloud Applications, Continuous Deployment, Cloud Development, Cloud Services, CI/CD, YAML, Scalability

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Gestión de clientes potenciales con Hubspot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Service Level Agreement, Sales Pipelines, Sales Process, Workflow Management, Prospecting and Qualification, Customer Acquisition Management, Marketing Automation, Dashboard, Email Marketing, Performance Measurement, Key Performance Indicators (KPIs), Prioritization

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Pinterest pour les débutants

      Skills you'll gain: Pinterest, Content Creation, Business Intelligence, Social Media, Brand Awareness, Social Media Content, User Accounts, Account Management, Graphic Design, Digital Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Commencer avec la messagerie de Facebook pour une entreprise

      Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon EFS Primer

      Skills you'll gain: Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Storage, Serverless Computing, Scalability, Infrastructure As A Service (IaaS), File Systems

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free
      Free
      C

      Coursera Project Network

      Automation with Ansible: Web Server Deployment

      Skills you'll gain: Ansible, Nginx, Web Servers, Infrastructure as Code (IaC), YAML, Application Deployment, Linux Servers, CI/CD, Servers, Scalability, Service Management, Verification And Validation

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      M

      Macquarie University

      공급망 관리: 세계로 진출하라

      Skills you'll gain: Supply Chain, Strategic Sourcing, Supply Chain Management, Procurement, Logistics, Supply Chain Planning, Supply Management, Purchasing, Transportation Operations, Supplier Management, Corporate Sustainability, Risk Management, Decision Making

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Instagram Optimization: Grow Your Presence: Coursera
    • Strengthening Real World Relevance in the Classroom: Intel
    • Change Management for Google Workspace: Google Cloud
    • App Deployment with Cloud Foundry: Launch a Code Generator: Coursera Project Network
    • Integrando DevOps con Azure App Service: Coursera Project Network
    • Deployment with Cloud Foundry: Blue-Green Strategy: Coursera Project Network
    • Gestión de clientes potenciales con Hubspot: HubSpot Academy
    • Pinterest pour les débutants: Coursera Project Network
    • Commencer avec la messagerie de Facebook pour une entreprise: Coursera Project Network
    • Amazon EFS Primer: Amazon Web Services

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