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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      App Deployment with Cloud Foundry: Launch a Code Generator

      Skills you'll gain: Cloud Foundry, Application Deployment, Cloud Applications, Command-Line Interface, Platform As A Service (PaaS), Cloud Platforms, Multi-Cloud, Cloud Computing, Application Lifecycle Management, Web Development, HTML and CSS

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Code Generation with Amazon Q

      Skills you'll gain: Amazon Web Services, Integrated Development Environments, Software Development Tools, Software Development, Development Environment, Program Development, Artificial Intelligence, Generative AI, Automation, Debugging

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Données au service de la santé de la population

      Skills you'll gain: Health Policy, Data Presentation, Data Quality, Epidemiology, Data Literacy, Data Visualization, Public Health, Data Storytelling, Health Equity, Health Care, Policy Development, Health Systems, Policy Analysis, Data-Driven Decision-Making, Data Collection, Data Analysis, Data Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon EFS Primer

      Skills you'll gain: Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Storage, Serverless Computing, Scalability, Infrastructure As A Service (IaaS), File Systems

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Macquarie University

      공급망 관리: 세계로 진출하라

      Skills you'll gain: Supply Chain, Strategic Sourcing, Supply Chain Management, Procurement, Logistics, Supply Chain Planning, Supply Management, Purchasing, Transportation Operations, Supplier Management, Corporate Sustainability, Risk Management, Decision Making

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Pinterest pour les débutants

      Skills you'll gain: Pinterest, Content Creation, Business Intelligence, Social Media, Brand Awareness, Social Media Content, User Accounts, Account Management, Graphic Design, Digital Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Platform Product Development

      Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Application Deployment, Platform As A Service (PaaS), Workflow Management, Automation, Cloud Applications, Salesforce, ServiceNow

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      ENARSI (300-410) v1.1 Video Training Series

      Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Open Shortest Path First (OSPF), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Administration, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks

      Intermediate · Course · 3 - 6 Months

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      공급망 관리 전략 세우기

      Skills you'll gain: Strategic Sourcing, Supply Chain Management, Supply Chain Planning, Demand Planning, Procurement, Supplier Relationship Management, Operational Efficiency, Logistics, Inventory Management System, Vendor Management, Production Planning, Presentations, Process Analysis

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Marketing Automation, HubSpot CRM, Personalized Service, Content Performance Analysis, Workflow Management, Customer Engagement, Customer Relationship Management (CRM) Software, Business Process Automation, Campaign Management, Automation, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Les Statistiques d'Audience Facebook

      Skills you'll gain: Target Audience, Facebook, Online Advertising, Market Opportunities, Customer Insights, Social Media Marketing, Social Media, Marketing, Data Validation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Data Storage, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Cloud-Native Computing, Data Processing, Business Intelligence, Analytics, Cloud Computing Architecture, Process Optimization, Data Modeling, System Monitoring, Scalability

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • App Deployment with Cloud Foundry: Launch a Code Generator: Coursera Project Network
    • Code Generation with Amazon Q: Coursera Instructor Network
    • Données au service de la santé de la population: Johns Hopkins University
    • Amazon EFS Primer: Amazon Web Services
    • 공급망 관리: 세계로 진출하라: Macquarie University
    • Pinterest pour les débutants: Coursera Project Network
    • Platform Product Development: University of Maryland, College Park
    • ENARSI (300-410) v1.1 Video Training Series: Packt
    • 공급망 관리 전략 세우기: Rutgers the State University of New Jersey
    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network

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