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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free
      Free
      A

      Amazon Web Services

      AWS Migration Evaluator Getting Started

      Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Engineering, Data Migration

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Amazon Timestream

      Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, Information Management, Real Time Data

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      New York Institute of Finance

      공급망금융의 주요 성공 요소

      Skills you'll gain: Supply Chain Management, Supplier Relationship Management, Procurement, Project Finance, Sales, Cash Management, Accounts Payable and Receivable, Program Management, Stakeholder Management, Credit Risk, Working Capital, Financial Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Reliable Cloud Infrastructure: Design and Process 한국어

      Skills you'll gain: Cloud Infrastructure, Service Level, Google App Engine, Application Deployment, Kubernetes, Google Cloud Platform, Cloud Computing Architecture, Cloud Computing, Microservices, Network Architecture, Cloud Security, CI/CD, API Design, Cloud Storage, Restful API, DevOps, System Monitoring, Systems Design, Distributed Denial-Of-Service (DDoS) Attacks, Scalability

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Comprehensive Guide to Agile Scrum Foundations

      Skills you'll gain: Scrum (Software Development), Sprint Planning, Backlogs, Agile Project Management, User Story, Sprint Retrospectives, Agile Methodology, Jira (Software), Project Management Software, Microsoft Teams, Continuous Improvement Process, ChatGPT, Prioritization

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Crie seu primeiro funil de conversão e CRM com Hubspot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Lead Generation, Sales Process, Sales Pipelines, Customer Acquisition Management, Sales Prospecting, Customer Communications Management, Sales Management, Customer Engagement, Statistical Analysis

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Networking and Content Delivery

      Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Network Security, Load Balancing, Virtual Private Networks (VPN), Cloud Infrastructure, Network Architecture, Network Routing, Network Administration, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      مقدمة إلى خدمة رؤى الجمهور على فيسبوك

      Skills you'll gain: Facebook, Marketing Analytics, Marketing Strategies, Customer Insights, Target Audience, Social Media Marketing, Marketing, Advertising, Business

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Accroître l’engagement de votre profil d’entreprise sur IG

      Skills you'll gain: Instagram, Content Performance Analysis, Drive Engagement, Social Media Marketing, Social Media, Customer Engagement, Business Communication, Business

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Field Sales Agents: Local Market Insights

      Skills you'll gain: Sales Territory Management, Sales Strategy, AI Personalization, Generative AI Agents, Market Intelligence, Sales, Market Analysis, Real Time Data, Customer Insights, Lead Generation, Customer Engagement, Competitive Analysis, Business Ethics, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      G

      Google Cloud

      Build, Train and Deploy ML Models with Keras on Google Cloud - 한국어

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Google Cloud Platform, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), MLOps (Machine Learning Operations), Application Deployment, Data Pipelines, Cloud Computing, Artificial Neural Networks, Data Processing, Data Transformation, Data Cleansing, Application Programming Interface (API)

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Les bases des opérations avec Goldman Sachs 10,000 Women

      Skills you'll gain: Process Mapping, Business Process Improvement, Business Operations, Operational Analysis, Operational Efficiency, Operations Management, Process Optimization, Customer experience improvement, Technology Strategies, Competitive Analysis

      Mixed · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • AWS Migration Evaluator Getting Started: Amazon Web Services
    • Getting Started with Amazon Timestream: Amazon Web Services
    • 공급망금융의 주요 성공 요소: New York Institute of Finance
    • Reliable Cloud Infrastructure: Design and Process 한국어: Google Cloud
    • Comprehensive Guide to Agile Scrum Foundations: Packt
    • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera Project Network
    • AWS: Networking and Content Delivery: Whizlabs
    • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera Project Network
    • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera Project Network
    • GenAI for Field Sales Agents: Local Market Insights: Coursera Instructor Network

    Skills you can learn in Marketing

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    Advertising (9)
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    Social Media Marketing (9)
    Brand Management (7)

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