Skills you'll gain: Cloud Applications, Event-Driven Programming, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Web Services, Virtual Local Area Network (VLAN), Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Business Process Automation, Network Routing, Web Content, Load Balancing

Skills you'll gain: Program Implementation, Performance Measurement, Cleanliness, Key Performance Indicators (KPIs), Auditing

Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Value Propositions, Organizational Structure

Skills you'll gain: Microsoft Azure, Zero Trust Network Access, Disaster Recovery, Data Migration, Cloud Computing Architecture, Network Security, Network Architecture, Cloud Solutions, Infrastructure As A Service (IaaS), Cloud Security, Cloud Services, Firewall, General Networking, Virtual Private Networks (VPN), Platform As A Service (PaaS), Scalability

Skills you'll gain: Kubernetes, CI/CD, Devops Tools, DevOps, Prometheus (Software), Continuous Deployment, Development Environment, Application Deployment, Continuous Delivery, Continuous Integration, Nginx, Docker (Software), YAML, Grafana, Containerization, Load Balancing, Event-Driven Programming, Configuration Management

Skills you'll gain: TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Server Administration, Desktop Support, Encryption, Technical Support, Computer Hardware, Computer Networking

Skills you'll gain: Computer Security, IT Infrastructure, Network Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Application Security, OSI Models, Package and Software Management, Disaster Recovery, Cybersecurity, User Accounts, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation, Help Desk Support

Skills you'll gain: Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, System Configuration, Technical Support and Services, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Computer Networking, Enterprise Application Management, System Implementation, Remote Access Systems, Data Security, Disaster Recovery

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication

Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management