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    • Business Process

    Business Process Courses Online

    Understand business process management for optimizing workflows. Learn to design, analyze, and improve business processes for efficiency and effectiveness.

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    Explore the Business Process Course Catalog

    • Status: New
      New
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Credit Risk Analysis and Underwriting

      Skills you'll gain: Credit Risk, Lending and Underwriting, Underwriting, Risk Analysis, Risk Management, Business Risk Management, Financial Analysis, Financial Statement Analysis, Corporate Finance, Financial Modeling, Stakeholder Communications, Performance Measurement, Balance Sheet, Cash Flows

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidade de São Paulo

      Marketing Digital

      Skills you'll gain: Search Engine Marketing, Digital Marketing, Email Marketing, Google Ads, Marketing Strategies, Search Engine Optimization, Google Analytics, Online Advertising, A/B Testing, Pay Per Click Advertising, Advertising Campaigns, Web Analytics, Digital Advertising, Facebook, Campaign Management, Marketing Analytics, Return On Investment, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Generative AI in Marketing

      Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Marketing, Data Ethics, MarTech, ChatGPT, Marketing Strategies, Campaign Management, Email Marketing, Prompt Engineering, Content Creation, Advanced Analytics, Digital Advertising, Predictive Analytics, Artificial Intelligence, Business Ethics, Natural Language Processing, Video Production, Computer Vision

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding Data Models with AI

      Skills you'll gain: Model View Controller, Version Control, Data Modeling, OpenAI, NoSQL, ChatGPT, Application Deployment, Software Development Tools, Generative AI, Google Cloud Platform, Databases, Database Development, Database Design, Artificial Intelligence, Integrated Development Environments, Secure Coding

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Budgeting and Scheduling Projects

      Skills you'll gain: Cost Estimation, Project Controls, Project Schedules, Estimation, Quality Management, Milestones (Project Management), Project Planning, Project Management, Scheduling, Work Breakdown Structure, Budgeting, Resource Allocation, Resource Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera

      Instagram Monetization: Collaborate with Brands

      Skills you'll gain: Instagram, Social Media Content, Content Strategy, Marketing Planning, Social Media Marketing, Business Planning, Social Media Strategy, Content Creation, Brand Management, Brand Awareness, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Environmental Project Management

      Skills you'll gain: Presentations, Conflict Management, Team Motivation, Team Leadership, Stakeholder Management, Stakeholder Engagement, Risk Management, Data Visualization, Persuasive Communication, Negotiation, Data Storytelling, Verbal Communication Skills, Communication, Continuous Improvement Process, Cross-Functional Collaboration, Storytelling, Public Speaking, Agile Project Management, Leadership, Strategic Leadership

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      L

      LearnKartS

      POSH - Prevention of Sexual Harassment

      Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Safety Culture, Safety Training, Compliance Training, Diversity and Inclusion, Law, Regulation, and Compliance, Human Resource Policies, Investigation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Strategic Leadership in Hospitality

      Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Hospitality Management, Cost Control, Hospitality, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Social Media Management, Digital Media Strategy, Content Creation, Search Engine Optimization, Innovation, Hotels and Accommodations

      4.4
      Rating, 4.4 out of 5 stars
      ·
      90 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Strategy, Customer experience strategy (CX), Branding, Storytelling, Production Planning, Logo Design, Brand Management, Content Marketing, Target Audience, Advertising Campaigns, Content Creation, Advertising, Marketing Design, Creative Design, Marketing Communications, Brand Awareness, Proposal Development, Value Propositions, Content Strategy, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding User Interfaces with AI

      Skills you'll gain: Model View Controller, Debugging, Responsive Web Design, User Interface (UI), HTML and CSS, Web Design and Development, User Interface and User Experience (UI/UX) Design, Artificial Intelligence, Prototyping, Generative AI

      Beginner · Course · 1 - 4 Weeks

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    1…424344…637

    In summary, here are 10 of our most popular business process courses

    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Credit Risk Analysis and Underwriting: Starweaver
    • Marketing Digital: Universidade de São Paulo
    • Generative AI in Marketing: Board Infinity
    • Coding Data Models with AI: University of Virginia
    • Budgeting and Scheduling Projects: University of California, Irvine
    • Instagram Monetization: Collaborate with Brands: Coursera
    • Environmental Project Management: University of Maryland, College Park
    • POSH - Prevention of Sexual Harassment: LearnKartS
    • Strategic Leadership in Hospitality: Starweaver

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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