Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Insurance and Warranty Claims Processing, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge

Skills you'll gain: Business Metrics, Business Analytics, Analytics, Performance Measurement, Business Intelligence, Financial Data, Key Performance Indicators (KPIs), Tableau Software, Big Data, Data Analysis, Market Share, Data-Driven Decision-Making, E-Commerce, Microsoft Excel, SQL

Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Business Leadership, Market Trend, Market Analysis, Business Marketing, Sales, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Market Dynamics, Business Economics, Consumer Behaviour

Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency

Skills you'll gain: Email Marketing, Marketing Automation, Newsletters, Digital Marketing, A/B Testing, Target Audience, Campaign Management, Marketing Strategies, Growth Strategies, Promotional Strategies, Lead Generation, Customer Engagement, Automation, Law, Regulation, and Compliance

Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Transformation, Automation, Prompt Engineering

Skills you'll gain: Service Level Agreement, Service Level, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Business Relationship Management, Client Services, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Negotiation, Communication

Skills you'll gain: Canva (Software), Infographics, Marketing Collateral, Design, Marketing Materials, Creative Design, Graphic Design, Digital Design, Productivity, Color Theory, Presentations, Digital Content, Organizational Skills, Planning, Editing

Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, IT Management, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Systems Integration, Innovation, Application Programming Interface (API), Service Design, Organizational Strategy, Mobile Banking, Social Media, E-Commerce, Organizational Development

Skills you'll gain: Timelines, Cultural Diversity, Anthropology, Liberal Arts, Psychology, Environmental Science, Physics, Biology