Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation, Value Propositions

Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Statistical Process Controls, Minitab, Waste Minimization, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Solution Design, Project Management, Process Capability, Lean Manufacturing, Process Mapping, Sampling (Statistics), Brainstorming, Requirements Analysis, Customer Analysis, Histogram

Skills you'll gain: Site Reliability Engineering, Safety Culture, Culture Transformation, Continuous Delivery, DevOps, Service Level, Agile Software Development, Continuous Integration, Performance Measurement, System Monitoring, Performance Metric, Change Management, Design Thinking, Automation, Data-Driven Decision-Making, Prototyping

Skills you'll gain: Technology Strategies, Engineering Management, Organizational Strategy, Business Modeling, Project Management, Prototyping, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Stakeholder Management, Feasibility Studies, Team Oriented, Value Propositions, Digital Transformation, Project Closure, Financial Statements, Product Management, Systems Thinking, Asset Management, Project Risk Management, Operations Research