Skills you'll gain: Meeting Facilitation, Telephone Skills, Business Writing, Business Communication, Employee Coaching, Organizational Skills, Active Listening, Delegation Skills, Business Correspondence, Writing, Leadership and Management, Leadership, Verbal Communication Skills, Team Leadership, Recruitment, Interpersonal Communications, Communication, Team Building, Communication Strategies, Vocabulary

Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing

Skills you'll gain: ChatGPT, Personalized Service, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer Insights, Customer Support, User Acceptance Testing (UAT), Performance Improvement

Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, Responsive Web Design, Web Design, User Interface (UI) Design, User Experience Design, Prototyping, Web Language, Graphic and Visual Design, HTML and CSS, Typography, Peer Review

Skills you'll gain: Marketing Analytics, Social Media Marketing, Campaign Management, Communication, Public Speaking, Presentations, Social Media, Digital Marketing, Marketing, Marketing Strategies, Marketing Effectiveness

Skills you'll gain: Language Learning, Vocabulary, Grammar

Skills you'll gain: Social Media Strategy, Search Engine Optimization, Content Marketing, Social Media, Web Analytics and SEO, Content Strategy, Social Media Marketing, Target Audience, Digital Content, Marketing, Brand Awareness, Influencing, Lead Generation, Relationship Building, Customer Engagement

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Business Systems Analysis, Stakeholder Engagement, Business Process, Business Workflow Analysis, User Requirements Documents, User Story, Business Requirements, Stakeholder Management, Business Modeling, Business Intelligence, Business Risk Management, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Requirements Analysis

Skills you'll gain: Consumer Behaviour, Financial Market, Economics, Market Analysis, Economics, Policy, and Social Studies, Public Policies, Environmental Issue, International Finance, Socioeconomics, Supply And Demand, Behavioral Economics, Decision Making

Skills you'll gain: Crisis Management, Leadership, Strategic Communication, Resilience, Stakeholder Management, Business Continuity, Organizational Change, Dealing With Ambiguity, Communication Strategies, Business Risk Management, Adaptability, Decision Making, Value Propositions

Skills you'll gain: Design Thinking, User Experience Design, User Interface and User Experience (UI/UX) Design, Human Centered Design, Wireframing, Prototyping, User Research, Artificial Intelligence

Skills you'll gain: Canva (Software), Web Design and Development, Web Applications, Web Content, Digital Publishing, Graphic and Visual Design Software, Design Elements And Principles, User Accounts