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Explore the Customer Experience Course Catalog
- Status: New
University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Acquisition Management, Customer Insights, Customer Relationship Management, Brand Loyalty, Customer Engagement, Marketing Analytics, Customer experience strategy (CX), Data-Driven Decision-Making, Marketing Strategies, Growth Strategies, Return On Investment, Business Metrics
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Apache Spark, Apache Hadoop, Scala Programming, Distributed Computing, Big Data, Data Manipulation, Data Processing, Performance Tuning, Functional Design, Data Analysis
Skills you'll gain: Compensation and Benefits, Compensation Management, Job Evaluation, Compensation Strategy, Compensation Analysis, Payroll Systems, Payroll, Benefits Administration, Human Resources, Human Resources Information System (HRIS), Employee Retention
- Status: Free
Coursera Project Network
Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Marketing Materials, Presentations, Promotional Materials, Social Media Campaigns, Promotional Strategies, Multimedia, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
IE Business School
Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Competitive Analysis
Skills you'll gain: Cyber Security Assessment, Cybersecurity, Security Testing, Cyber Attacks, Vulnerability Management, Incident Response, Network Architecture
University of Minnesota
Skills you'll gain: User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, UI/UX Research, Design Strategies, Human Centered Design, Design Research, User Centered Design
University at Buffalo
Skills you'll gain: Governance, Peer Review, Consulting, Non-Profit Accounting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Strategic Leadership, Organizational Leadership, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Leadership Development, Organizational Change, Philanthropy, Change Management, Public Administration
Coursera Project Network
Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments
Skills you'll gain: Network Security, Cloud Computing, Network Infrastructure, Microsoft Azure, Cloud Services, Firewall, Computer Networking, Virtualization and Virtual Machines, Digital Transformation, Networking Hardware, Cybersecurity, Network Protocols, Artificial Intelligence and Machine Learning (AI/ML)
Vanderbilt University
Skills you'll gain: Succession Planning, Business Writing, Generative AI, Leadership, Meeting Facilitation, Organizational Leadership, Business Leadership, Proposal Writing, Communication, Human Resource Strategy, Business Transformation, Artificial Intelligence, Internal Communications, Strategic Thinking, Decision Making
École des Ponts ParisTech
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Customer Value, Acquisition, and Retention: University of Maryland, College Park
- Big Data Analysis with Scala and Spark: École Polytechnique Fédérale de Lausanne
- Compensation and Benefits: HRCI
- Create a Promotional Video using Canva: Coursera Project Network
- Pricing Strategy: IE Business School
- Cybersecurity Assessment: CompTIA Security+ & CYSA+: IBM
- Introduction to UI Design: University of Minnesota
- Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
- Introduction to HTML: Coursera Project Network
- Introduction to Networking and Cloud Computing: Microsoft