• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      904 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Introduction to Finance: The Basics

      Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Analysis, Finance, Cash Flows, Balance Sheet, Income Statement, Accounting, Investment Management, Return On Investment, Corporate Finance, Financial Management, Organizational Structure, Business, Business Management, Financial Forecasting

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      478 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Strategic HRM: Talent, Performance, Compensation Design

      Skills you'll gain: Performance Appraisal, Human Resource Strategy, Human Resources, Compensation Strategy, Talent Management, Compensation Management, Performance Management, Organizational Development, Employee Engagement, Workforce Development, Talent Acquisition, Employee Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation with Google Cloud

      Skills you'll gain: Digital Transformation, Cloud Services, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Business Transformation, Technology Strategies, Google Cloud Platform, Software As A Service, Platform As A Service (PaaS), Hybrid Cloud Computing, Cloud Security, Multi-Cloud, Capital Expenditure

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universiteit Leiden

      International Law in Action: the Arbitration of International Disputes

      Skills you'll gain: Arbitration, Diplomacy, Legal Strategy, International Relations, Conflict Management, Legal Hearings, Case Law

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Change Leadership: Developing Strategic Gap Analysis in Miro

      Skills you'll gain: Gap Analysis, Change Management, Organizational Change, Project Coordination, Project Management, Personal Development, Process Analysis, Business Process, Organizational Strategy, Business Transformation, Business Analysis, Business Strategies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      200 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • N

      National Taiwan University

      BIM Fundamentals for Engineers

      Skills you'll gain: Building Information Modeling, Engineering Documentation, Data Modeling, 3D Modeling, Computer-Aided Design, Construction, Information Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Y

      Yonsei University

      International Marketing & Cross Industry Growth

      Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality, Brand Management, B2B Sales, Customer Service, Innovation, Customer experience strategy (CX), Promotional Strategies, Strategic Marketing, Business-To-Consumer, Consumer Behaviour, Target Market, Market Share, Expectation Management, Growth Strategies, Digital Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      High Performance Collaboration: Leadership, Teamwork, and Negotiation

      Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Management de Eventos

      Skills you'll gain: Event Management, Event Planning, Advertising, Hospitality, Resource Allocation, Stakeholder Management, Dashboard, Marketing Communications, Communication Strategies, Organizational Skills, Target Audience, Program Evaluation, Scheduling, Budgeting

      4.3
      Rating, 4.3 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to DevOps

      Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Creating Business Value with Data and Looker

      Skills you'll gain: Looker (Software), Dashboard, Data Governance, Digital Transformation, Real Time Data, Google Cloud Platform, Data Modeling, Data Management, Data Warehousing, Data Visualization Software, Data Analysis, Data Sharing, Big Data, Cloud Storage, Analytics, Business Intelligence, Data Presentation, Data Processing, Database Design, Performance Tuning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Specialization · 3 - 6 Months

    Searches related to service management

    it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    network configuration, network services, & system management
    engaging in service innovation and management
    effective service innovation by design in hotel management
    1…555657…747

    In summary, here are 10 of our most popular service management courses

    • Pricing Strategy Optimization: University of Virginia
    • Introduction to Finance: The Basics: University of Illinois Urbana-Champaign
    • Strategic HRM: Talent, Performance, Compensation Design: Coursera Instructor Network
    • Digital Transformation with Google Cloud: Google Cloud
    • International Law in Action: the Arbitration of International Disputes: Universiteit Leiden
    • Change Leadership: Developing Strategic Gap Analysis in Miro: Coursera Project Network
    • BIM Fundamentals for Engineers: National Taiwan University
    • International Marketing & Cross Industry Growth: Yonsei University
    • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
    • Management de Eventos: Universidad de Palermo

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok