Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Service Level, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Practice Management, Organizational Structure, Strategic Partnership

Skills you'll gain: Change Management, Organizational Change, Team Performance Management, Business Transformation, Behavior Management, Leadership Development, Collaboration, Strategic Leadership, Prioritization, Resource Allocation, Employee Engagement

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment

Skills you'll gain: Supervised Learning, Machine Learning Algorithms, Applied Machine Learning, Decision Tree Learning, Scikit Learn (Machine Learning Library), Matplotlib, Random Forest Algorithm, Machine Learning, Predictive Modeling, Data Science, Python Programming, Classification And Regression Tree (CART), Mathematical Modeling, Applied Mathematics, Exploratory Data Analysis, Statistical Programming, Regression Analysis, Feature Engineering, Data Cleansing, Performance Tuning

Skills you'll gain: Financial Statement Analysis, Financial Analysis, Financial Statements, Balance Sheet, Income Statement, Financial Accounting, Return On Investment, Investments, Cash Flows, Asset Management

Skills you'll gain: User Story, Business Process Modeling, Risk Analysis, Performance Measurement, Stakeholder Management, Process Analysis, Business Analysis, Risk Management, Requirements Elicitation, Requirements Management, Process Mapping, Stakeholder Engagement, Business Systems Analysis, Business Risk Management, Gap Analysis, Enterprise Risk Management (ERM), Stakeholder Communications, Business Requirements, User Requirements Documents, Requirements Analysis

Skills you'll gain: Variance Analysis, Performance Measurement, Management Accounting, Return On Investment, Financial Management, Cost Management, Budgeting, Financial Analysis, Cost Accounting, Accounting, Operational Analysis, Performance Management, Key Performance Indicators (KPIs), Decision Making

Skills you'll gain: Cloud Applications, Cloud Development, Cloud-Native Computing, Software-Defined Networking, Cloud Computing, Cloud Infrastructure, Distributed Computing, Application Development, Cloud Management, Virtualization, Virtual Machines, Cloud Computing Architecture, Network Performance Management, Data Store, Network Architecture, Multi-Tenant Cloud Environments, Network Monitoring, Network Infrastructure, Computer Networking, Data Centers

Skills you'll gain: Environmental Social And Corporate Governance (ESG), Program Evaluation, Needs Assessment, Return On Investment, Data Collection, Key Performance Indicators (KPIs), Stakeholder Engagement, Qualitative Research, Organizational Change, Resource Allocation

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Data Governance, Customer Relationship Management (CRM) Software, Marketing Automation, Microsoft 365, Customer experience improvement, Compliance Training, Business Process Automation, Workflow Management, Compliance Management, Self Service Technologies, Sales Process, Sales Strategy, Microsoft Teams, Customer Service, Information Privacy