Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

Skills you'll gain: Annual Reports, Financial Statement Analysis, Retail Store Operations, Marketing Communications, Brand Management, Financial Analysis, Business Modeling, Branding, Digital Media Strategy, Business Management, Product Management, Business Strategy, Merchandising, Communication Strategies, Product Development, E-Commerce, Consumer Behaviour, Customer experience strategy (CX)

Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Process Improvement, Workflow Management, Continuous Improvement Process, Lean Methodologies, Quality Management, Business Workflow Analysis, Inventory Management System, Process Flow Diagrams, Six Sigma Methodology, Statistical Process Controls, Resource Utilization

Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Agile Software Development, Agile Methodology, Change Control, Agile Project Management, Stakeholder Communications, Team Performance Management, Process Improvement, Change Management, Project Management Life Cycle, Project Management Office (PMO), Agile Product Development, Product Roadmaps, Governance, Scope Management, Project Management Institute (PMI) Methodology, Data Ethics, Leadership

Skills you'll gain: Database Design, JSON, Data Processing, SQL, Web Scraping, Relational Databases, Extensible Markup Language (XML), Databases, Database Management, Data Modeling, Data Visualization, Programming Principles, Data Structures, Data Cleansing, Web Services, Data Collection, Python Programming, Computer Programming, Software Installation, File Management

Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment

Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance

Skills you'll gain: Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Technology Strategies, Business Intelligence, Data Ethics, Business Ethics

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Business Process Modeling, Process Flow Diagrams, Process Management, Business Solutions, Stakeholder Management, Organizational Structure