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Explore the Service Design Course Catalog
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
- Status: Free Trial
California Institute of the Arts
Skills you'll gain: Typography, Graphic Design, Creative Design, Adobe InDesign, Design, Art History, Design Elements And Principles, Adobe Illustrator, Peer Review, Creativity
- Status: Preview
University of Pennsylvania
Skills you'll gain: Game Design, Solution Design, Design Thinking, Human Centered Design, Drive Engagement, Industrial and Organizational Psychology, Employee Engagement, Organizational Development, Behavioral Economics, Emerging Technologies, Risk Analysis, Customer Engagement, Psychology, Marketing
- Status: Preview
McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Process Improvement and Optimization, Regression Analysis, Process Optimization, Statistical Software, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free
Coursera Project Network
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Graphic and Visual Design Software, Social Media, Branding, Loyalty Programs, Advertising, Creative Design, Customer Engagement
- Status: Free Trial
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Process Analysis
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Design Thinking, Conceptual Design, Product Testing, Project Management, Product Management, Agile Methodology
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Data Literacy, Data Mining, Generative AI, Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, Cloud Computing, Data Analysis, Data Science, ChatGPT, Digital Transformation, Data Strategy, Data-Driven Decision-Making, Business Strategy, Business Process Automation, Data Architecture, Natural Language Processing, Market Opportunities, Leadership
- Status: Preview
Yale University
Skills you'll gain: Ancient History, Art History, Architectural Design, Architecture and Construction, Construction, Civil Engineering, European History, World History, Cultural Diversity, Research and Design, Design Elements And Principles
- Status: Preview
Johns Hopkins University
Skills you'll gain: Clinical Trials, Clinical Research, Scientific Methods, Medical Science and Research, Biostatistics, Data Collection, Ethical Standards And Conduct, Regulatory Compliance, Sample Size Determination, Statistical Methods, Statistical Analysis, Statistical Hypothesis Testing
Service Design learners also search
In summary, here are 10 of our most popular service design courses
- Retail Customer Service: CVS Health
- Introduction to Typography: California Institute of the Arts
- Gamification: University of Pennsylvania
- Experimentation for Improvement: McMaster University
- Create Customer Support Data with Google Sheets: Coursera Project Network
- Marketing Design with Easil: Coursera Project Network
- Preparing for Google Cloud Certification: Cloud Architect: Google Cloud
- Creative Design, Prototyping, and Testing: University of Maryland, College Park
- GenAI for Customer Service Representatives: Coursera Instructor Network
- IBM AI Foundations for Business: IBM