Skills you'll gain: Systems Thinking, Strategic Thinking, Forecasting, Strategic Decision-Making, Stakeholder Engagement, Organizational Strategy, Complex Problem Solving, Business Transformation, Business Strategy, Trend Analysis, Innovation, Creativity, Emerging Technologies

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Energy and Utilities, Public Works, Transportation Management, Facility Management, Land Management, Operations Management, Asset Management, Civil Engineering, Construction Management, Stakeholder Management, Process Analysis, Project Management, Public Administration, Operational Efficiency, Environmental Issue, Economics, Peer Review, Socioeconomics

Skills you'll gain: Action Oriented, Community Organizing, Strategic Planning, Community Development, Change Management, Systems Thinking, Transportation Operations, Innovation, Advocacy, Experimentation, Influencing, Public Policies

Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

Skills you'll gain: Innovation, Community Development, Spatial Analysis, Environmental Issue, Social Sciences, Economics, Policy, and Social Studies, Policy Analysis, Socioeconomics, Systems Thinking, Emerging Technologies, Technology Strategies, Research, Big Data, Research Methodologies

Skills you'll gain: Transportation Operations, Economic Development, Land Management, Community Development, Geographic Information Systems, Environmental Engineering, Policy Development, Public Policies

Skills you'll gain: Community Development, Socioeconomics, Cultural Diversity, Innovation, Social Sciences, Environmental Issue, Creative Thinking, Empowerment, Resilience, Decision Making, Global Marketing, Economics