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    Results for "customer experience improvement"

    • I

      IBM

      Key Technologies for Business

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Cloud Development, Data Ethics, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Applied Machine Learning, Data Analysis, Data Science

      4.7
      Rating, 4.7 out of 5 stars
      ·
      100K reviews

      Beginner · Specialization · 3 - 6 Months

    • A

      Alfaisal University | KLD

      خدمة العملاء | Customer Service

      Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

      4.8
      Rating, 4.8 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Online Advertising, Marketing Analytics, Keyword Research, Digital Media Strategy, Email Marketing, Digital Advertising, Google Analytics, Analytics, Marketing Communications, Content Marketing, Social Media Marketing, Marketing, Digital Marketing, Web Analytics, Marketing Strategies, Integrated Marketing Communications, Performance Analysis, Trend Analysis, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • I

      IBM

      IBM Back-end JavaScript Developer

      Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Containerization, Server Side, MongoDB, Application Deployment, Cloud-Native Computing, NoSQL, Kubernetes, Restful API, OpenShift, Git (Version Control System), Cloud Applications, GitHub, Serverless Computing, Back-End Web Development, HTML and CSS, Ajax, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • J

      Johns Hopkins University

      Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)

      Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Assurance, Health Care, Healthcare Industry Knowledge, Accident Prevention, Continuous Quality Improvement (CQI), Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      IBM

      Generative AI for Software Developers

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, OpenAI, CI/CD, Software Development, Software Development Life Cycle, DevSecOps, Data Ethics, Natural Language Processing, Prototyping, Software Architecture, Artificial Intelligence, Program Development, Code Review, Software Testing, Software Design Patterns, Image Analysis, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.5K reviews

      Intermediate · Specialization · 1 - 3 Months

    • I

      IBM

      Applied Data Science

      Skills you'll gain: Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Jupyter, Matplotlib, Data Analysis, Pandas (Python Package), Data Manipulation, Seaborn, Data Import/Export, Predictive Modeling, Web Scraping, Automation, Data Science, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      58K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      S

      Salesforce

      Reports, Dashboards, and Customer Success in Salesforce

      Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      232 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      398 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Market Opportunities, Technology Strategies, Information Technology, Customer Insights, Corporate Strategy, Business Strategy, Process Design, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20K reviews

      Beginner · Specialization · 3 - 6 Months

    • D

      DeepLearning.AI

      Structuring Machine Learning Projects

      Skills you'll gain: Deep Learning, Applied Machine Learning, Machine Learning, Tensorflow, PyTorch (Machine Learning Library), Debugging, Artificial Intelligence, Keras (Neural Network Library), Data Quality, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50K reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Salesforce

      Sales and CRM Overview

      Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    1…91011…418

    In summary, here are 10 of our most popular customer experience improvement courses

    • Key Technologies for Business: IBM
    • خدمة العملاء | Customer Service: Alfaisal University | KLD
    • Digital Marketing: University of Illinois Urbana-Champaign
    • IBM Back-end JavaScript Developer: IBM
    • Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I): Johns Hopkins University
    • Generative AI for Software Developers: IBM
    • Applied Data Science: IBM
    • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Leading the Modern Day Business: University of Virginia

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