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Results for "customer experience improvement"
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
Status: FreeCoursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
Skills you'll gain: Jupyter, Automation, Web Scraping, Python Programming, Data Manipulation, Data Import/Export, Scripting, Data Structures, Data Processing, Data Collection, Application Programming Interface (API), Pandas (Python Package), Programming Principles, NumPy, Object Oriented Programming (OOP), Computer Programming
Skills you'll gain: Prompt Engineering, Generative AI, Data Wrangling, Large Language Modeling, Unit Testing, Supervised Learning, Feature Engineering, Keras (Neural Network Library), Deep Learning, ChatGPT, Natural Language Processing, Data Cleansing, Jupyter, Data Analysis, Unsupervised Learning, Data Manipulation, PyTorch (Machine Learning Library), Artificial Intelligence, Data Import/Export, Data Ethics
Status: New AI skillsGoogle
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, User Story, Web Design, Design Reviews, Usability, Presentations, User Experience, Design Research, Ideation, User Centered Design, Mockups
Status: New AI skillsGoogle
Skills you'll gain: Threat Modeling, Network Security, Threat Management, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Threat Detection, Bash (Scripting Language), Operating Systems, Security Controls, Debugging, Python Programming
What brings you to Coursera today?
University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Experience, User Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, User Interface (UI), Test Case
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Jupyter, Natural Language Processing, Reinforcement Learning, Unsupervised Learning, Generative AI Agents, Scikit Learn (Machine Learning Library), Image Analysis, Data Manipulation, Tensorflow, Python Programming, Verification And Validation, Artificial Neural Networks
Status: FreeCoursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
Status: FreeBoard Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Quality Improvement, Customer experience improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights, Key Performance Indicators (KPIs)
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Kubernetes, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, HTML and CSS, Ajax, Interviewing Skills
Status: New AI skillsSkills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
In summary, here are 10 of our most popular customer experience improvement courses
- Branding and Customer Experience: IE Business School
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Python for Data Science, AI & Development: IBM
- IBM Generative AI Engineering: IBM
- Google UX Design: Google
- Google Cybersecurity: Google
- User Experience Research and Design: University of Michigan
- IBM AI Engineering: IBM
- Improving Customer Retention: Coursera Instructor Network
- Quality Improvement and Management: Board Infinity
