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    Results for "inbound calls"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.7K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: AI-Powered Email Mastery

      Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Microsoft Power Automate/Flow, Calendar Management, Organizational Skills, Gmail, Generative AI, Artificial Intelligence, Large Language Modeling, HubSpot CRM, Business Process Automation, Google Sheets, Google Workspace, Data Integration, Automation, Creative Thinking, Ingenuity, Google Docs, Workflow Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.9K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      355 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini for Google Workspace

      Skills you'll gain: Storytelling, Video Production, Workflow Management, Photo/Video Production and Technology, Prompt Engineering, Video Editing, Google Workspace, Generative AI, Productivity Software, Google Sheets, Gmail, Project Planning, Multimedia, Media Production, Spreadsheet Software, Operational Efficiency, Process Improvement, AI Personalization, Google Docs, Collaborative Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      135 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Georgia Institute of Technology

      Speak English Professionally: In Person, Online & On the Phone

      Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 3 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      233 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      English for Common Interactions in the Workplace: Basic Level

      Skills you'll gain: Telephone Skills, Literacy, English Language, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Business Communication, Grammar, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Google SEO

      Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Consumer Behaviour, Google Analytics, Marketing, Digital Marketing, User Research, Content Strategy, Web Content

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      مندوب مبيعات HubSpot

      Skills you'll gain: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Training, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Customer Relationship Management (CRM) Software, Dashboard, Sales Prospecting, Business Analytics

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English: Networking

      Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Voxy

      English Language Skills A2-B1 CEFR: Low-Intermediate

      Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      545 reviews

      Intermediate · Specialization · 3 - 6 Months

    1234…15

    In summary, here are 10 of our most popular inbound calls courses

    • Generative AI for Customer Support: IBM
    • ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
    • CVS Health Call Center Customer Service: CVS Health
    • Gemini for Google Workspace: Google Cloud
    • Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
    • Customer Service Fundamentals: Knowledge Accelerators
    • Introduction to Customer Service: CVS Health
    • English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
    • Introduction to Google SEO: University of California, Davis
    • مندوب مبيعات HubSpot: HubSpot Academy

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