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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
161,178 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

ZT

Oct 21, 2020

function setup (){bacground( 255. google is the best . 255.0);It was amazing!!!! ;I will definitely continue to the next course. I gained a lot of interesting information. ; highly recommended. ; }

JO

Dec 8, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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9651 - 9675 of 10,000 Reviews for Technical Support Fundamentals

By Jason H

Jan 22, 2019

Course is excellent want to gain a very high level understanding of the IT support world.

By Christopher B W

Jan 21, 2019

Great introductory course! This sets the stage for the following courses in the program.

By Alexandr E

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.

By Nathan B

Nov 15, 2018

So far the best IT site I have been on. Love that you have tests, reading and active labs

By Joseph M

Jul 21, 2018

Great beginning course to really get my motivation up for continuing on with the courses.

By Kushal Y

Jul 3, 2018

Excellent explanation by great professionals easy to understand and to complete very fast

By Ashfaq A M K

May 1, 2018

THIS COURSE IS VERY USEFUL FOR BEGINNERS WHO HAVE NO KNOWLEDGE ABOUT BASICS OF A COMPUTER

By Jose R

Mar 5, 2018

Excellent course and easy to follow. I enjoyed the lab assignments. Learned a great deal.

By Deanna D

Feb 22, 2018

Great class. I love the lab options to practice really help to better understand concepts

By M J M R

Jan 25, 2018

except Windows instance every thing excellent.It is so slow rather than a VPN connection.

By SARAH A F A

Jul 31, 2025

I feel confident now that I’ve grasped the important information about technology.💖💖😽

By Haidar A

May 21, 2025

أتمنى وجود كتاب الكتروني ملخص للدورة من اجل دراستها او مرجعتها عند الحاجة في وقت لاحق ❤️

By Cristian D T T (

Feb 7, 2025

Bastante bueno, dan ganas de seguir aprendiendo, realmente bien presentado y organizado.

By JOSÉ C C U

Jan 8, 2025

El contenido de la información es buena. Sería una buena opción agregar más laboratorios

By Akmal H

Jun 26, 2024

This course I think meet all the basic needs to be an IT Support, it was great learning.

By Sikandar A

Apr 18, 2024

The best course I have taken so far. Learned a lot of things from it. Highly recommended

By Teddy B

Jan 18, 2024

well put together for anyone without an IT background to easily interpret and understand

By Agyei P

Nov 25, 2023

I have learnt a lot from this course and i am really excited about the knowledge gained.

By Lamesha

Nov 22, 2023

Loved it for my first time using the platform I look forward to the rest of my classes!!

By Joshua H

Oct 2, 2023

Great review of tech support fundamentals. I'm looking forward to the remaining courses.

By Mahmoud A

Sep 28, 2023

it was a nice course , very useful , I am really proud because I am here and finish it.

By marcus r

Aug 22, 2023

I have a strong IT background but outdated by 20+ years for me this was a good refresher

By jenee

Aug 22, 2023

Great class, learned a lot! Using some of the information on my current job immediately!

By Bruce T M

Jul 30, 2023

Fantastic course, which has provided me with lots of detail regarding Technical Support.

By NITESH K S

May 7, 2023

It is a fundamental and highly informative course to start a career in the world of IT.