AH
Oct 4, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
AW
May 28, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
By Maneesha L
•Mar 23, 2018
The course was very helpful and interesting.I never knew assembling a computer could be that easy. The Operating system course was informative. Enjoyed all the assignments.
By Mauro M
•Mar 23, 2018
The course is really valid eventhough the first concepts are really basic for people like me that work in sector for 20 years. But I found the whole package really usefull.
By Pramod J
•Mar 1, 2018
A great start to the whole certification. This course is a sort of intro (101) to everything you will be learning in this program. Good presentation and easy assignments.
By Ron H
•May 15, 2025
This course is well structured, clearly explained and easily understood. The instructors are very good, humble and quite lovely to follow. I highly recommend this course!
By Ukamaka P
•Feb 12, 2025
I'm really grateful and thankful for the opportunity being given to me to learn this course Technical support fundamental it was helpful and impactive for my future career
By Alicia K
•Nov 6, 2023
This was a very fun and informative course. I learned so much and enjoyed learning. There are some things I need to learn more about but overall this is an awesome course!
By Ian H
•Jul 17, 2023
The overall course was excellent. However, can you have an option of making the glossary terminology sorted by their corresponding categories instead of in alphabet order.
By Bryan Y
•Mar 13, 2023
Definitely an interesting foundation course to IT, I love the fact that I knew some information off the start because I have been working with computers since I was a kid.
By Shehryar S
•Dec 2, 2022
i love this course just missing one thing that this course should have urdu subtitle because most of the user from asia pakistan and indian where urdu is national language
By Deleted A
•Sep 15, 2022
Decent information for the price. Worth going through just for the customer support and interview sections. Good place to dip your toe into and gain a cert along the way.
By Kenneth R L I
•Jul 31, 2022
This course was very informative and I learned many things I never would've thought about like how the computer is put together or how it understand what we input into it.
By LINDOKUHLE L
•Jul 8, 2022
well i find this so important as i get to learn tha the fundamentals in IT are so important and they play a big role in drabbing yourself a job as an IT Support Specialist
By Albert B
•Jun 29, 2022
It was such a great course. Congratulations for making it the content was very well selected and the teachers were very clear and enthusiastic about sharing the knowledge.
By Georges E
•Jun 12, 2022
thanks a lot coursera , this course have learn me a lot of informations about it technical supports and im verry happy to get a certificate from google , its a honor to me
By Hamza Z
•May 27, 2022
If you started the Basic I.T. course this is for you. This course gives you an overview of the I.T. Industry. So, Let's this course i make sure you wanna enjoy this course
By Rasa I B
•May 17, 2022
great course! all materials are presented in a very understandable, yet interesting way. It keeps you willing to learn more and excited to see what's next on weeks to come
By S. S T
•Jan 19, 2022
I am very happy to be receiving an intro into IT with google and coursera, Thank You!
Anyone who is on the fence about this course, it will cover all the basics, go for it.
By Chris N
•Dec 23, 2021
I didn't know how much skills I had and could possibly have so as to stand out for Job openings until I took this course.
I quickly became so confident and owned my skills.
By Gustavo
•Nov 19, 2021
I don't have the right words to express how good this course is! I just wish I could have taken it before. Thanks very much to Google and course for this amazing course!
By Chovwe S
•Aug 19, 2021
the experience was amazing. iits been almost two decades since i desired to become a computer literate. thanks google. thanks cousera. you made learning really easy for me
By 198W1A05B5-SEC-B S S
•Jul 22, 2021
this is an wonderful course it shows 360 degree of the it course thank you google and coursera for giving me this opportunity thank you once again (don't miss this chance)
By Efe O
•Apr 14, 2021
It has been a rewarding experience. I Am inspired to learn more and develop my skills further. I recommend the course to anyone who wants to pursue a career in IT support.
By Derrick A D
•Mar 30, 2021
This is a very insightful course to equip individuals with the prerequisite skills on Technical Support Fundamentals. Highly recommended to help bridge the digital divide.
By Deleted A
•Mar 26, 2021
The course was really informative and it reminded me that I did not need to be afraid of the technology I just needed to take a little bit of time to get to know it again.
By Marquesha M
•Jan 27, 2021
The information was very easy to grasp. The lab portion of the courses gave me the opportunity to grasp what commands to use when dealing with different operating systems.